The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.
#1280 - JSON parse error
While trying to logon to SuiteCRM from Outllok (first configuration) I'm receiving error as follows:
Failed to parse JSON (Unexpected character encountered while parsing value.... (find screenshoot attached).
SuiteCRM is self-hosted, Outlook 2016
Need fast solution as it is my trial period
Bartosz Kowalski
rcairello
a year ago
Hello, I am experiencing the same issue. My suitecrm instance is running 7.9.4. I have verified I can log in through the web interface. I installed the current version of the Outlook plugin on my windows machine running Windows 10 pro and MS Office Standard 2010.
I have attached 3 screenshots. The first screenshot shows my config of the plugin. I get different error boxes depending on whether I specify to use http or https in the URL to my instance.
a year ago
As a result I can't use the Outlook plugin at all, so this is a complete blocker.
a year ago
Update: I upgraded my instance of SuiteCRM to 7.10.7 and now I can connect via the plugin when I specify a valid URL using https. Still getting a parse error if I try to specify the same url but with the http protocol. At least I can log in now.