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• JSON parse error

  Support July 26th, 2018 @ 5:28 pm
  

  Update: I upgraded my instance of SuiteCRM to 7.10.7 and now I can connect via the plugin when I specify a valid URL using https. Still getting a parse error if I try to specify the same url but with the http protocol. At least I can log in now.

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• Failing Outlook Plug in Initialization

  Support July 25th, 2018 @ 8:11 pm
  

  Sounds like the plugin is reaching your suitecrm instance but suitecrm is returning an error. Have you verified that you can access your instance of suitecrm through a web browser?

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• JSON parse error

  Support July 25th, 2018 @ 8:08 pm
  

  As a result I can't use the Outlook plugin at all, so this is a complete blocker.

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• JSON parse error

  Support July 25th, 2018 @ 8:07 pm
  

  Hello, I am experiencing the same issue. My suitecrm instance is running 7.9.4. I have verified I can log in through the web interface. I installed the current version of the Outlook plugin on my windows machine running Windows 10 pro and MS Office Standard 2010.

  I have attached 3 screenshots. The first screenshot shows my config of the plugin. I get different error boxes depending on whether I specify to use http or https in the URL to my instance.

  

  

  

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