Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#1135 - Cannot archive a message which has already been archived
The plugin stops the correct filing (archiving) of messages where they have already been auto-archived. Attached image refers to a message received from our web site confirming a web originated lead; correspondence to the lead cannot be archived because the original thread was archived to a different record . This is understandable as a feature to prevent duplication.... however there are many cases in which it is proving frustrating. It would be better if a warning were flashed to the effect that the message has already been archived and that a copy will be archived to the desired record in CRM.
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5 years ago
This feature has been implemented in the latest version 3.0.18.