by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#1323 - Sync from Outlook to SuiteCRM does not work.

Closed General Question created by Teun 6 years ago

Hello, I just bought the thing but nomatter what i do, it won't put the contacts from outlook into the CRM. What am i doing wrong? Date is set correct (from 2013 till now) Test works, not one error Still no contacts to see in the CRM.

Please help me out on this one.

  1. Teun member avatar

    Teun

    6 years ago

    Actually the question should be: how to import the contacts and more into the CRM with this plugin?

  2. Teun member avatar

    Teun

    6 years ago

    After many hours of reading and trying I have given up.... Uninstalled the plugin and went back to good old outlook without SuitCRM :-(

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      6 years ago

      Hi Teun, We're sorry you weren't able to easily find out how to synchonrise contacts into SuiteCRM using the documentation alone as support is only available between the working week. Are your contacts within Outlook in separate folders? The default folder that the plugin uses is Outlook Data Folder.

      • SuiteCRM team
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