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#1015 - Emails archiving over and over and over again
I'm looking at my history in any given account and see the same email over and over again. With some dates/times only seconds apart. It appears whatever is supposed to trigger that the email is archived into the CRM isn't working.
I have version 3.0.7.0
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6 years ago
Hi 1reason,
Have you tried using the latest version of the plugin v3.0.11? if you still encounter this issue on that version is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1015. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.
5 years ago
Please upgrade to latest version (3.0.18) and re-open if still any issue.