Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#1015 - Emails archiving over and over and over again

Closed Bug? created by 1reason 6 years ago

I'm looking at my history in any given account and see the same email over and over again. With some dates/times only seconds apart. It appears whatever is supposed to trigger that the email is archived into the CRM isn't working.

I have version 3.0.7.0

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 years ago

    Hi 1reason,

    Have you tried using the latest version of the plugin v3.0.11? if you still encounter this issue on that version is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1015. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Please upgrade to latest version (3.0.18) and re-open if still any issue.

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  • Supported Versions
  • 7.10.10 to 8.6.1
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  • "The plugin works great! It's easy to install and configure. It would not work if you are using 64-bit Outlook. I could probably manually install the m..." - lhl94303

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