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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#476 - Contact Syncing

Closed Bug? created by jeffrayint 2 years ago

Hi,
     Does Contact Syncing allow me to create Contacts in SuiteCRM from my outlook emails? Where Can i see the outlook contacts in SuiteCRM.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi jeffrayint,

    Bi-directional Contact synchronisation can be setup between Outlook and SuiteCRM, found in the AutoArchive tab of the settings. This will synchronise Contacts between the two platforms. As standard all contacts in Outlook will automatically sync to SuiteCRM unless they are made private by clicking the private button.

    • SuiteCRM Outlook Plugin Team
  2. jeffrayint member avatar

    jeffrayint

    2 years ago

    Hi Team,
                 By Contacts does it mean the Contact Module in the CRM?. When can i see the Contacts that have synchronized with the CRM?

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      2 years ago

      Hi jeffrayint,

      Yes, the synchronisation will sync the contacts to the SuiteCRM "Contacts" Module. This is where you will find the Outlook contacts that have been synchronised.

      • SuiteCRM Outlook Plugin Team
  3. jeffrayint member avatar

    jeffrayint

    2 years ago

    Hi Team, I tested this and it is not working.. The contracts in address book of outlook is not syncing with the contacts in crm. in the plugin settings the synchronization is set to "from outlook to crm". Please advice.

  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi jeffrayint,

    Are you the assigned user of those contacts in the CRM Is it possible if we could ask you to send your DEBUG logs (logs set at DEBUG level) during replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #476. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  5. dasithv member avatar

    dasithv

    9 months ago

    Hi Team,

    Its not working for me as well. But I use SuitCRM free version. Does Outlook contact sync work with Free version of SuitCRM ?

    /Regards,

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