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#3216 - Outlook Plugin 3.01 - Manual Sync grayed out for contacts

Open Bug? created by juergenkreis Verified Purchase 2 months ago

Cannot use the Manual sync to CRM function for contacts any longer - function shows in the contex menu (right mouse) as grayed out (inactive) !?!
Any advice?

Thank you and kind regards

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 months ago

    Hi there,

    Can you confirm the status of automatic sync for contacts?
    Is the button actually inactive or just greyed?
    Have you made any changes to the setup recently?


    • juergenkreis member avatar

      juergenkreis Verified Purchase

      2 months ago

      thank you for the quick reply.

      It looks "grayed out" and cannot be selected ... see enclosed screenshot ...
      No recent changeds in the setup that I'd know about ...


      Kind regards


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