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#3067 - Current User Not Licensed

In Progress Bug? created by damon Verified Purchase 4 months ago

The user is specified in the plugin config, but gets an error in Outlook when trying to authenticate. If I specify a different user, Im able to authenticate.

Only "odd" thing I did on this user since is reset user preferences.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    4 months ago

    Thanks for reporting this, it does sound like a bug. I would suggest you should be able to remove the user in question and re-add them to fix it for that user.

    • damon member avatar

      damon Verified Purchase

      4 months ago

      I haven't scientifically eliminated all possibilities, but a delete and readd didn't do the trick. When I changed the username, then it was finally able to authenticate.

    • kaikeune member avatar

      kaikeune Verified Purchase

      3 months ago

      Our User had the same Issue. It was solved by renaming the User. We also tried to remove the User from the Outlook Users without success.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 months ago

    Thanks for the details folks we'll take a look at this issue and move to resolve it.

    Thanks,
    Mac

  3. kaikeune member avatar

    kaikeune Verified Purchase

    one month ago

    Hi, today the Issue appeared on my own user again.
    How long is it going to take until there is a new Version with a fix?

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