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#2875 - Outlook Slow Down

Open Bug? created by htang 7 months ago

Hi Team,

We are experiencing Outlook slow down issues(sometimes hangs) while accessing outlook with suitecrm plugin enabled. Please let us know your thoughts.

Thanks

  1. htang member avatar

    htang

    7 months ago

    Hi Team,

    Do we have any update on this ticket?

    Thanks

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    7 months ago

    Hi there,

    There is a variety of area where hangs may occur such as during a sync cycle however generally shouldn't be noticeable to the end-user. Are there any specific locations which hang specifically?

    Additionally, could you send over your logs to outlook[at]salesagility[dot]com and include your ticket number [2875] in the subject and we will review.

  3. htang member avatar

    htang

    7 months ago

    Hi Team,

    I have sent logs to the mentioned email id and the location where we experienced lag is while sending out an email and send/receive.

    Thanks

  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    Thank you,

    We'll take a look and get back to you

  5. htang member avatar

    htang

    6 months ago

    Hi Team,

    Do we have any update on this?

    Thanks

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