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#2720 - Mail encoding error
Hello.
We are having lot of mail with encoding problems.
May characters are wrongly encoded.
Â, Ê, Î, Ô, Û, Ä, Ë, Ï, Ö, Ü, À, Æ, æ, Ç, É, È, Œ, œ, Ù
ê ë í ì î ï ñ ó ò ô ö õ ú ù û ü
and some more give this � and a result.
How could we solve this?
Thanks!
9 months ago
Many* characters are wrongly encoded.
8 months ago
HI dear.
Please I have not got any reply to this.
Kindy helps us understand why this can happen and how to solve it thanks.
7 months ago
Hi dear.
We are still waiting.
8 months ago
Hi there,
Is this within the plugin or suitecrm? Could you confirm which version of SuiteCRM you are using?
8 months ago
We are using suite version 7.9.12.
It should be with the plugin. Because archiving functionality is done by the plugin
7 months ago
Hi dear
we are still waiting
7 months ago
Hi there,
Apologies about the lack of response,
My suspicions are that the CRM is still the culprit, could you confirm that when you open outlook and view the email it looks correct however after archiving, the CRM displays the above? On top of that does this only happen with specific emails or all emails that you import?