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Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

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#2683 - Inbox is not synced.

In Progress Feature created by nftsuitecrm Verified Purchase 9 months ago

Hey all,
I have successfully installed and setup the plugin in my suitecrm. Whenever i send any mail from the portal, the email is shown in the email dashlets, but the inbox email is not synced(the emails i replies from suitecrm.). Can you guys help me out??

  1. nftsuitecrm member avatar

    nftsuitecrm Verified Purchase

    9 months ago

    I am able to sync calendar and tasks but not the inbox mails.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    9 months ago

    Do you mean you are sending email within SuiteCRM itself and they do not appear within you mailbox?

  3. nftsuitecrm member avatar

    nftsuitecrm Verified Purchase

    9 months ago

    No, i am elaborating the case. I am sending a mail to 'X' from suitecrm the sent email shows up in my email dashlets. Now 'X' replies to that mail, the incoming replied email must be now sync to my email dashlet. But it's not. So there is only one way synchronization.

  4. nftsuitecrm member avatar

    nftsuitecrm Verified Purchase

    9 months ago

    However the calendar,meetings are working fine, two way synchronization.

  5. suitecrm member avatar

    SuiteCRM Provider Affiliate

    9 months ago

    is email auto archiving setup in the plugin and working at all for you, for any emails?

  6. nftsuitecrm member avatar

    nftsuitecrm Verified Purchase

    9 months ago

    yes i followed all the steps. But not working

  7. nftsuitecrm member avatar

    nftsuitecrm Verified Purchase

    9 months ago

    Can anyone help?

  8. suitecrm member avatar

    SuiteCRM Provider Affiliate

    9 months ago

    Hi there,

    I will attempt to replicate and get back to you asap

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