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#2638 - Emails that are archived to records, ie. opportunities, disappear ...

In Progress Bug? created by juergenkreis Verified Purchase 10 months ago

Using the plugin, we often want to attach an email to a certain record, eg. an opportunity.
Doing so, this seems to work (a popup in Outlook confirms email was successfully saved, the email also shows up under that opportunity).
However, going to some other record and coming back to that very same opportunity, the email is no longer shown under that record.
Any advice?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    10 months ago

    Hi there,

    Could you provide your logs to outlook[at]salesagility[dot]com with reference to this ticket?

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