Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

Cancel at any time!
Free Trial

#2638 - Emails that are archived to records, ie. opportunities, disappear ...

In Progress Bug? created by juergenkreis Verified Purchase 10 months ago

Using the plugin, we often want to attach an email to a certain record, eg. an opportunity.
Doing so, this seems to work (a popup in Outlook confirms email was successfully saved, the email also shows up under that opportunity).
However, going to some other record and coming back to that very same opportunity, the email is no longer shown under that record.
Any advice?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    10 months ago

    Hi there,

    Could you provide your logs to outlook[at]salesagility[dot]com with reference to this ticket?

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.10.10 to 7.11.18
Read Our Review

Other add-ons of interest

Glances - Integrate All Your Applications

Accomplish More Every Day. Spend your time on getting things done, not on finding information. Glances securely connects all of your apps and provides a simplified view of the data you need right when you need it, in real time.

Featured

Outlook 365 and SuiteCRM Integration

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...

Rating

SuiteCRM Enterprise-Class Outlook Plugin

Implicit FrontEnd is an Enterprise-Class Outlook integration solution which enables users to do all their CRM work from within Outlook. By offering a truly exceptional depth and breadth of integration with Outlook, Implicit FrontEnd increases productivity and CRM utilization by facilitating data ent...

Rating
Featured
Productivity Administration Integrations Marketing Sales outlook microsoft office email office 365