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#2638 - Emails that are archived to records, ie. opportunities, disappear ...
Using the plugin, we often want to attach an email to a certain record, eg. an opportunity.
Doing so, this seems to work (a popup in Outlook confirms email was successfully saved, the email also shows up under that opportunity).
However, going to some other record and coming back to that very same opportunity, the email is no longer shown under that record.
Any advice?
10 months ago
Hi there,
Could you provide your logs to outlook[at]salesagility[dot]com with reference to this ticket?