Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!
#2636 - Failure loging in
One of the users has a problem logging in in suiteCRm, in the settings. He gets an authification failure when he tried to enter his details in settings. We are sure we use the correct information and License key. could you advice how to solve or what we can do?
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marcusvsgimenes- Ricardo Cairello
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- HMM Deutschland GmbH
- reinier
10 months ago
Hi there, please check the following;
URL is correct, and you are correctly using HTTPS or HTTP
Username is valid
Password is correct
Access to the CRM is achievable via a browser
Otherwise could you please provide a copy of your logs to outlook[at]salesagility[dot]com with reference to this ticket number
7 months ago
Hi there,
This ticket has been closed as we have received no response, If you believe this issue is still present in the latest version, please leave a comment explaining the steps to reproduce and we'll reopen this issue.
SuiteCRM Team / Name