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Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

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#2567 - Outlook plugin crashes and was deactivated, cannot reactivate

In Progress Bug? created by tangermann Verified Purchase 11 months ago

Hello, since February 5th or so, Microsoft Office Professional Plus 2016 on a Windows 10 desktop crashes regularly due to SuiteCRM Outlook plugin. On my PC and a colleagues PC. At the moment, I cannnot even activate it any longer in the Outlook addins section.
Unfortunately, since I cannot even get the addin started, I cannot tell you which version I have installed.

Is there maybe an updated software version that I should install? Thanks, Ole
(PS I had raised this support request a couple of days ago via email, so might be a duplicate on your side?). Thanks

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    11 months ago

    Hi Ole,

    Could you try uninstalling the plugin and reinstalling the plugin in the 3.0.22.0 version which can be found under the purchases paged for our plugin. We are working hard on the debugging of V3 and harder on the development of V4 which will aim at completely eradicating these kinds of issues (Due to a new and better-managed framework along with working with our in house dev team)

    When the V4 Add-in becomes available for download in any forum, I will let you know!

    • tangermann member avatar

      tangermann Verified Purchase

      11 months ago

      Hi, many thanks for your reply. This actually could resolve the issue and I forwarded it on to my team so we will all re-install the 3.0.22.0. Yeah would be good to stay posted for V4 updates - do you have a rough time planning? Thanks, Ole

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