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#2582 - TransmitUpdateAction and Failed while trying to obtain an SMTP address errors

In Progress Bug? created by Lion Solution a year ago

I have version 3.0.22.0 installed on Outlook 2016.

I'm getting these errors when i ask to Sync all available modules:

Screen Shot 02-20-20 at 10.11 AM.PNG

Screen Shot 02-20-20 at 10.10 AM.PNG

Thanks in advance for your help

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    This is a known issue appearing with some of our clients, could you confirm what version of outlook is installed?

  2. MayerElyashiv member avatar

    Lion Solution

    a year ago

    Sorry it's not 2016. It's Outlook by Office 2019 home&business

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    The issues you are experiencing are known and we are working hard to resolve them, however, currently, the V3 add-in only supports outlook version 2010 to 2016. I will keep you in the loop about the V4 release as this provides support for 2019

  4. rcairello member avatar

    Ricardo Cairello Verified Purchase

    4 months ago

    The same here. Outlook 2016.

    Using v3 of the plugin.

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