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#2339 - Reschedule of meeting throws error and deletes meeting from Calendar

In Progress Bug? created by robert a year ago

Had existing meeting on calendar. Meetings are set NOT to sync so not sure why I am getting any errors.
Steps to reproduce:
1. Open meeting
2. Changed date and time.
3. Clicked Send update

Item was Deleted.

) failed with error ActionRetryableException: Unexpected response from CRM while attempting to sync item ; too many retries, aborting
SuiteCRMAddIn.Exceptions.ActionRetryableException: Unexpected response from CRM while attempting to sync item
at SuiteCRMAddIn.Daemon.TransmitUpdateAction2.Perform() at SuiteCRMAddIn.Daemon.DaemonWorker.PerformIteration() Data:System.Collections.ListDictionaryInternal HResult:-2146233088 2019-10-31 12:24:03,376 | 7 | ERROR | TransmitUpdateAction2 (Meetings     Outlook Id : 00000000E51C2B90C4C06D4EA2150751AF89B4B3070074A1AEC55D08214C89E3706DA7E2EA44000000000040000016491EDA2C38664BBC689379529101850000B46D4CA30000
    CRM Id     :
    Subject     : 'Review IT systems'
    Sensitivity : olNormal
    Status     : olMeeting
    Reminder set True
    State     : Pending
    Recipients:
        Robert XXXXXX: xx@xx.com - (olResponseNone)
        Carol YYYYY (YY@YY.com): YY@YY.com - (olResponseNone)
) failed with error ActionRetryableException: Unexpected response from CRM while attempting to sync item ; too many retries, aborting
SuiteCRMAddIn.Exceptions.ActionRetryableException: Unexpected response from CRM while attempting to sync item
at SuiteCRMAddIn.Daemon.TransmitUpdateAction`2.Perform()
at SuiteCRMAddIn.Daemon.DaemonWorker.PerformIteration()
Data:System.Collections.ListDictionaryInternal
HResult:-2146233088
![SuiteCRMPluginError.png](https://store.suitecrm.com/assets/img/support/SuiteCRM-official-outlook-plugin/143e4f34c7aabe85c1ee087455ce0e31/SuiteCRMPluginError.png "SuiteCRMPluginError.png")-----------------------------
SuiteCRM Outlook Add-In v3.0.22.0 in Outlook version 15.0.0.5163
Auto-archiving: ON
Logging level: Debug

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    I will attempt to replicate and update you when I have more information.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    I have confirmed that this is an issue within the most recent version. I will add this to our bug issues board to be prioritised and resolved.

  3. robertlehner member avatar

    robertlehner Verified Purchase

    a year ago

    Is there a solution for this problem?

  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    The current status of this issue is still in progress. We aim to review all our current V3 cases and identify as resolved in the upcoming V4 release. In some cases, some of the resolutions will not be backported to V3 however the aim is that the majority of them will not apply to V4 once released.

    Thanks,
    SuiteCRM Team

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