by AppJetty

Best SuiteCRM Mobile App Now access all your necessary SuiteCRM data as and when required right from your mobile phone. Get everything done on the go with TapCRM, our SuiteCRM Mobile app. Now equipped with an exclusive field service feature: Live Tracking!"

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Support Cases Author Status Type
#4681 Suitecrm does not comunícate whith tapcrm movile - The plugin has been installed and configured according to the manual, but suitecrm does not communic gabriel1 Open Bug?
#4644 Business card scanner - Good Morning I'm trying to use the business card functionality but in the app it says 'You do no danieltyas Closed Bug?
#4626 Installer won't go to step 3 - 500 Internal Server Error - Hi, we're currently trying to install TapCRM 2.6.1 on our SuiteCRM instance. During step 2 (Licen accounting2 Closed Installation
#4504 Dashboard changes - Can you please review the following and suggest that the following is possible as OOTB: **We woul Closed General Question
#4491 Unable to logged in on TapCRM Application - We bought a license for 1 user(free trial) and successfully install and configure the package on th Closed Installation
#4489 License Validation Not Working - I just signed up for a trial version of your app. I installed the module through the module builder Closed Bug?
#4467 Issue during module installation - I bought TAPCRM a couple of hours ago and am trying to configure it. During the installation wizar eleonorapironti Closed Installation
#4439 next button doesn't go to the next page after first step in the installation wizard - next button doesn't go to the next page after first step in the installation wizard It greys out th labanjohnson Closed Bug?
#4388 Licensing Questions - Hello, we are planning to use TapCRM with our SuiteCRM installation but have a couple questions abou Closed General Question
#4379 App is not working. - I purchased app and its not working moonam4444 Closed Installation
#4377 LDAP Authentication failed but supplied password is already encrypted. - When logging in to the app we get the error 'LDAP Authentication failed but supplied password is alr BusinessDevelopment Closed Bug?
#4331 Would like to customize further - Could you please contact me at 6472446651, would like to customize the application for better use an nhorton Closed General Question
#4330 Licence Validation not working - We created a Test-Key for the TapCrm installation, but the validation is not working. Our CRM is no Closed Installation
#4283 License Validation Not Working - I just signed up for a trial version of your app. I installed the module through the module builder Closed Bug?
#4265 Error during login - Running 12.2.0 and put in my url. Licensed for 5 users. wrong parameters used please try with th chris14 Closed Bug?
#4250 GPS/Location fields - I am looking at (in a customer suitecrm module) having a field to insert UK Grid References, or GPS rickbyers Closed General Question
#4232 Cancelación - Necesito anular la suscripción, pero no hay ninguna opción para hacerlo Closed General Question
#4178 Demo not working - Hello I have downloaded your app today to test for demo but it will not connect Fail. Surver is n t Closed Bug?
#4153 Does not connect - Unable to have tapcrm connect to our servers f.zephir-prunusca Closed Installation
#4140 TAPCRM does not work with version 8 and we are still getting charged. - TAPCRM does not work with SuiteCRM ver 8 and we keep getting billed. sditguru Closed Bug?
#4030 Not Validating key - Dear Team, I Purchased tapcrm plugin before one month ago, I am still not able to validate key. ple FHPCORP Closed Installation
#4014 Not Vlaidating Key - Using this key to validate but it is not working: f306aa7cfc02e12acb46a9b8c76499e4 jvillatoro Closed Installation
#3989 Can't Validate License Key - I can not validate license key but its showing in my affiliate history that license key validation w happinessebedo Closed Bug?
#3978 Can't validate license key - Hello there, I just get the trial license, I tried to confirm it but nothing happened when I clic aee101982 Closed Bug?
#3867 Won't Validate License - Just purchased - will not validate the license - give a back button only kevinmitchell1 Closed Installation
#3770 Entering the license key - I bought TAPCRM a couple of hours ago and am trying to configure it. However, when entering the lice alex.lagos Closed Installation
#3754 Calls are not getting logged. - Hi, We have SuiteCRM 7.7 installed locally. I am using the lasted iOS App. The outbound and inb itadmin3 Closed Bug?
#3649 custom module fields not displaying in Mobile Layout Setting - Hi I have a e signature field pluging that works on my cases , but I am unable to see the field in M genet Closed Bug?
#3622 Stuck on TAPCRM Diagnostics - It passess all system checks, but won't move to licensing section on when I click next chris8 Closed Bug?
#3619 High google Geocoding API usage - Dear support. After setting up Google's API, we noticed very high Geocoding API usage in Google's C Luiza Closed Bug?
#3602 License for test and dev systems? - Hi. I have already activated license on our production environment (free trial for now), but I woul Luiza Closed Installation
#3538 Unable to validate licence - Hi, the licence won't validate, can you please confirm the validation address and port so that check y9zze9ccmy0wbtwqe4 Closed Installation
#3476 Android app not listed in Google Play Store - Hi Support When trying to install the android app, from the link in the suiteCRM store, We get a ensonbarker Closed Installation
#3324 Installation getting stuck at 11% - I have tried several times to completely delete the package, rebuild, clear cache, etc. and reinstal nativitconsulting Closed Bug?
#3290 other languages in app? - Hi, i treid out the demo. Is there any other language than english available? I would need german a Georg Closed Feature
#3167 External Modules - Hello Dear, I have a question about the options and connections between other modules that could NLcom Closed General Question
#3055 Access CRM that is connected to Azure via SAML - Hi AppJetty, We are working with a customer that has their SuiteCRM system connected to Azure AD FibreCRM Closed Feature
#3043 Site URL incorrect - I keep getting an error "site url not the same as browser url" however both are the same... Todd teamsmith Closed Installation
#2978 The abby ocr feature is not working - Hi, I talked to your team already, sent some additional information but no update or progress wa jkauer Closed Bug?
#2970 SuiteCRM Ver. 7.11.10 install error first step - I tried to install but the ![ERROR.png](https://store.suitecrm.com/assets/img/support/tapcrm/b9b4b7a Ivano Closed Bug?
#2947 LDAP Password fail for suiteCRM - Hi, I am trying to connect to my suiteCRM and it seems the password is not correct. temp Closed Bug?
#2881 There is no action by that name: mobsystemconfiguration - So just trying to install and when I upload click install... Accept the agreement... I get a blank w rgoldring Closed Installation
#2817 The license key could not validate. Please check the key and re-validate - [Image](http://greenshieldtech.com/wp-content/uploads/2020/06/Captura-de-pantalla-de-2020-06-01-13-2 fabiangarcia Closed Installation
#2787 Failed to Install - Hi, can you tell me how to remove TapCRM? It failed to install after 82% done. There are some file twang1997 Closed Bug?
#2775 Installation Failed - Sun May 17 14:17:20 2020 [42783][1][ERROR] Cannot create directory custom/Extension/application/Ext/ twang1997 Closed Bug?
#2733 Unable to login (Showing an alert message. You are not authorized user for this Application ) - HI I have installed a trail version of Tap CRM on my SuiteCRM. I have Activated and configured every arunraj2fly Closed Bug?
#2724 User login failed in ldap auth - good morning If I activate the authentication with ldap, the login fails. if I disable LDAP and us lucadanzi Closed Bug?
#2656 Install TapCRM on your CRM instance. - I installed the TapCRM module per the manual. The user scanned the QR code that was generated, but environmentaluser Closed Installation
#2633 call are not logged - We have the app installed on two android 10 huawey phones the call log does not work. After the call m.cianchi Closed Bug?
#2603 Autofill latitude and longitude - Can we auto fill latitude and longitude of accounts, contacts, leads, etc. by getting them from the bharath Closed Feature
#2600 Mobile app can't connect to the server - Hi, I've installed the TapCRM module in the SutieCRM and installed the mobile application. But wh bharath Closed Bug?
#2594 App Can't Connect to Server - The app is giving an error connecting to the server. I can reach the server via the URL, tried rege thriveadmin Closed Bug?
#2577 TapCRM installation wizard error site url - Your site url does not match with your browser url. Please check the site url in config file. Site mhernandez Closed Installation
#2571 Module installation fails - Dear support, Currently I'm evaluating the TapCRM app for a customer. However I'm getting stuck o ven Closed Bug?
#2421 Unable to licence user during installation Ver 7.10.22 - This product would not install on the original suitecrm version we were running - 7.8.8. We upgrad ohmdrop Closed Installation
#2312 Problem "Customer_id not found" - I have a problem enabling the mobile application. I put the username and password and I get the mess Cristian_Mora Closed Installation
#2284 Preview of the Followup list in SuiteCRM - Hi in suiteCRM in the preview of the Followups module there is an error in that a normal user with Admus Closed Bug?
#2283 Hide inactive employees - Hi All active and inactive employees are displayed in the TapCRM application, how to hide inactive Admus Closed Feature
#2267 Call integration - Does this log phone calls from my iPhone using VOIP or Twilio? SV_Engineer Closed Feature
#2266 installation fails on 2. File Folder Exists and permissions - TapCRM : Installation Wizard System Configuration License Validation Module Configuration Layout Harvey Closed Installation
#2191 Calls are not logged - Hi Team, I just took the trail and install tapcrm on android 9 phone, and on suitecrm 7.11.8 versio lehin Closed Bug?
#2161 I can't validate my tapcrm License Key - hello I can't validate my tapcrm License Key,what's the problem! liussbbs Closed Bug?
#2137 custom filter problem under iOS - We are evaluating TapCRM. We found a problem with predefined custom filters under iOS: clicking a p soenkerichardsen Closed Bug?
#2136 offline problems - We are evaluation TapCRM. One important requirement is offline functionality. Testing the app sho soenkerichardsen Closed Bug?
#2135 Mobile Layout Setting and custom fields - we are evaluating TapCRM Client. We created several custom fields. Using the "Mobile Layout Setting soenkerichardsen Closed Bug?
#2134 Warning: Your CRM is out of date - Every time I log in this warning appears, despite the fact that we use the latest LTS "7.10.18" Suit soenkerichardsen Closed Bug?
#2095 Calls are not getting saved on Android phone - Calls made are not saved on the crm. m.cianchi Closed Bug?
#2093 Calls are not getting saved - Hi Team, I just took the trail and installed tapcrm on apple phone, and on suitecrm 7.7.6 version , deeksha.shetty Closed Bug?
#1997 My Crm is not up to date? - I would like to know how to fix this message, some modules doesn’t work? Thanks maximiliangatica Closed General Question
#1930 App language - Dear Support, even if I have selected Italian as language in Settings tab, the app is still in Engl info68 Closed Feature
#1929 From test to production environment - Dear Support, we are trying the module in a development/test environment. When we will go in prod info68 Closed Installation
#1805 activity stream not showing all Opportunities - when looking on the website i see many opportunaties on the activity stream that are missing on the atech Closed Bug?
#1804 opportunaty custom date field - I have a custom date field in Opportunities. when i use it in a quick filter, example. by next 7 day atech Closed Bug?
#1776 ailure Customer_id not found" appear - Hi After installing everything per guide, at the moment I try to login for the first time I get t ensonbarker Closed General Question
#1695 Custom Filter - Hello I would like to create a custom filter to filter my oppurtunities by sales stage. So that I maarten Closed Feature
#1670 install failure on windows with sql server - Thu Jan 3 05:52:53 2019 [2752][1][FATAL] Query Failed: SELECT reminders.* , jt0.user_name modifi ionelmoisuc Closed Installation
#1660 "File Folder Exists and Permission" is Wrong - Hello, our company ran into a system configuration problem during installation. We were prompted to ucgglobal Closed Installation
#1621 Licensing/cost? - we have to licensing all users,or only the users needed this app? Thanks Michael Michael Closed General Question
#1595 TapCRM Offline mode problem - Hi, i'm not able to create a new prospect in in Offline mode (no internet connextion and no connexi ITStaff Closed Bug?
#1594 TapCRM checks in module access in SuiteCRM - Hi, i'm not able to open Checks IN module in Suite CRM. This is the error message : There was an e ITStaff Closed Bug?
#1593 Installation Fail at 17% - Installation stops at 17% with the following error: Display Log Failed to copy cache/upgrades/t siroumidaniel Closed Installation
#1591 Setting Language TapCRM mobile - Hi, i changed the language setting in the TapCRM mobile form english to French. I restarted the app ITStaff Closed Bug?
#1587 TapCRM check in Alert - Hi, the check in function for a task return this Alert message : Teh server encountered an unexpext ITStaff Closed Bug?
#1586 TapCRM does not fill GPS coordinates in SuiteCRM - Hello, did TapCRM is able to fill the correct GPS data in SuiteCRM? The fields Longitude and Latit ITStaff Closed Bug?
#1575 TapCRM installation wizard error step 1 - Hi, i'm trying to install TapCRM but the installation wizrd returned 2 configuration errors : 1- ITStaff Closed Installation
#1542 Blank Screen - Install and I get a blank screen. lrye Closed Bug?
#1492 SuiteCRM - I have installed TapCRM but it breaks my SuiteCRM. When enabled I cant create any entries from eithe arjun Closed Bug?
#1455 At Login Error Message "Failure Customer_id not found" appears - Please help... Did a server restart and post that our users get the following message At Logi seanfdo Closed Bug?
#1450 Module error - Installation hangs at Diagnostics: _ 2. File Folder Exists and Permission:* _ Cannot view erro raj Closed Installation
#1423 failure there is no error definition for invalid_Call - when I open app I get this message its annoying the message is **failure** there is no error d adam82leon Closed Bug?
#1412 After 30 day demo - validate key no longer is able to validate - After initial 30 day trial ended, purchased 10 seats, but unable to validate the key. It it attempt davids Closed Bug?
#1370 Install Hangs at 11% - Install hangs at 11%. jrbogard Closed Installation
#1348 Installation Issues - I get "Domain already exist! Please try with another domain." We had a previous trial period, but w lrye Closed Bug?
#1334 Cannot Install Package - stops at 17% - Hi, My installation stops at 17%... I get the following error ![Error_Capture.JPG](https://store. seanfdo Closed Installation
#1246 Expectations - is tapvcrm able to capture inbound calls as an activity and calls not dialed through the app?? tmartin Closed Feature
#1129 Issues after installation on 7.10.4 - Hi, I purchased TapCRM but its not working. 1. I have suiteCRM 7.10.4. Is it not supported? 2. rahulner Closed Bug?
#1106 Mobile layout setting - Anytime I try to make change on any module uner Edit view or Detail view the page just spins. List v dnunes Closed Bug?
#1073 Pointing at wrong url - Hello, My Tapcrm installation worked the other day but I now receive an error stating problem com keithvo Closed Installation
#969 Connection problem - Hello, I installed the module and entered the licence key. In the configuration check page all is osusset Closed Bug?
#285 Is the related history viewable on a record? - Hi team, We just received a great question on chat. When viewing an account or contact can you se Jason Closed General Question
#284 suitemob pro server is not responding - Hi, I bought Suitemob-pro for 1 user for 1 month today. I already installed packet into suitecrm s beni7574 Closed General Question
#212 server is not responding try again - works on pc installation went fine url: http://www.troofoodliberation.com/crm info9 Closed Installation
#210 server is not responding try again - works on pc installation went fine url: http://www.troofoodliberation.com/crm info9 Closed Installation
Rating
  • "Ayushi and her entire team provided outstanding support. They made sure that everything was working properly. I look forward to putting TAP CRM too wo..." - jeff4

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