by AppJetty

Best SuiteCRM Mobile App Now access all your necessary SuiteCRM data as and when required right from your mobile phone. Get everything done on the go with TapCRM, our SuiteCRM Mobile app. Now equipped with an exclusive field service feature: Live Tracking!"

Cancel at any time!
Free Trial

#1370 - Install Hangs at 11%

Closed Installation created by jrbogard 5 years ago

Install hangs at 11%.

  1. Biztech member avatar

    AppJetty Provider Affiliate

    5 years ago

    Hello Jeremy,

    Greetings from Appjetty Support Team.

    We are sorry for the trouble. It seems there might be some issue in the file permission during the package installation.

    Kindly check for your default file permission in the config.php file has the below value:

    'default_permissions' => array ( 'dir_mode' => 1528, 'file_mode' => 493, )

    Please set value 1528 for 'dir_mode' and 493 for 'file_mode' and then try to reinstall the plugin again. Also, make sure that your cache directory has proper file permission (775).

    Still, if you face any issue, please email us at support@appjetty.com and we'll get back to you as soon as possible.

    Hope this helps!

    Regards, Appjetty Team.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "We've been working with TapCRM for a year, with more than 25 licenses. Great product. Excellent service experienced." - DENALI

    Read More Reviews