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#1370 - Install Hangs at 11%

Closed Installation created by jrbogard a year ago

Install hangs at 11%.

  1. Biztech member avatar

    AppJetty Provider

    a year ago

    Hello Jeremy,

    Greetings from Appjetty Support Team.

    We are sorry for the trouble. It seems there might be some issue in the file permission during the package installation.

    Kindly check for your default file permission in the config.php file has the below value:

    'default_permissions' =>
    array (
    'dir_mode' => 1528,
    'file_mode' => 493,

    Please set value 1528 for 'dir_mode' and 493 for 'file_mode' and then try to reinstall the plugin again. Also, make sure that your cache directory has proper file permission (775).

    Still, if you face any issue, please email us at and we'll get back to you as soon as possible.

    Hope this helps!

    Appjetty Team.

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