TapCRM - Mobile App for SuiteCRM

Issues were resolved quickly during call, working as expected now!

An excellent app, in some ways the UI is better than the desktop web version of SuiteCRM. Simple and intuitive to use with excellent support from the TapCRM team during setup and operation. I'm in the process of launching a SuiteCRM installation for a company and the TapCRM team have now made me 2 custom modules to add functionality to my build. Very helpful and would certainly recommend.

1. 

   AppJetty Provider Affiliate

   a year ago

   Hello Daniel,

   Thanks for this amazing review!

   We are delighted to hear that you had such a great experience with our app.

   Please feel free to approach us in case of any concerns our "Dedicated Support Team" will always be there to help you.

   Have a great day!

We have been collaborating for two years with AppJetty and we are very satisfied with TapCRM. It's great product, fully integrated with SuiteCRM and the AppJetty's team is always available for providing support both application and website and also on new functionalities developement.

They demonstrated us to be opened to our customization requests on both app and website, bringing to us real solutions for business improvement.

I highly advice TapCRM with all his skilled team.

Five stars deserved!

1. 

   AppJetty Provider Affiliate

   3 years ago

   Dear Simon,

   Thanks for the amazing reviews!

   We're delighted to hear that you had such a great experience interacting with our team. We completely understand how rewarding it can feel when your problem is solved, and we're glad to hear that our team was able to accomplish that for you.

   Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to share your valuable feedback

   Have a splendid day ahead!

   Best Regards, AppJetty.

We've been working with TapCRM for a year, with more than 25 licenses. Great product. Excellent service experienced.

1. 

   AppJetty Provider Affiliate

   3 years ago

   Dear Youssef,

   Thanks for giving us an amazing review!

   We are delighted to hear that you had such a great experience with our product.

   We count ourselves lucky for customers like you and we look forward to a successful working relationship in the future

   Let us know in case of any concerns.

Ayushi and her entire team provided outstanding support. They made sure that everything was working properly. I look forward to putting TAP CRM too work for my entire field sales team. Thank you!

1. 

   AppJetty Provider Affiliate

   4 years ago

   Dear Jeff,

   Thanks for giving us an amazing review!!

   We are delighted to hear that you had such a great experience with our product.

   Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.

   We appreciate you taking the time to send us this helpful response.

   Please feel free to contact us in case of any concern, we would be happy to assist you.

   Thanks for being an awesome customer!

   Best Regards, AppJetty.

Very good product in terms of possibilities, quality and price.
TapCRM fully integrates with SuiteCRM, allows any remote adjustment of the appearance on the smartphone (Detailed View, Edit View and List View) of each standard and custom module, in addition, it enables remote switching on or off the module on the smartphone from SuiteCRM.
Professional technical support responds quickly to requests.
An application with huge possibilities, I recommend.

1. 

   AppJetty Provider Affiliate

   5 years ago

   Dear Artur,

   Thank you so much for taking out time from your schedule and sharing your valuable thought with us.

   Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.

   Please feel free to connect with us in case of any concern, we would be happy to assist you.

   Have a splendid day ahead!

   Best Regards, AppJetty.

Great work, and affordable. If you run suite CRM, and needing a mobile platform, this is the right plugin. I am so impressed with the staff's professionalism in helping out ensuring all is running on all platforms, both iOS and Android.
Don't hesitate to get this plugin for your Suite CRM.

1. 

   AppJetty Provider Affiliate

   5 years ago

   Dear Kreatifninja Team,

   Thanks for leaving us such a wonderful review!

   We really appreciate you taking the time out to share your experience with us.

   We count ourselves lucky for customers like you and we look forward to a successful working relationship in the future.

   Please feel to contact us in case of any concerns. Have a splendid day ahead.

   Best Regards, AppJetty.

As ICT Consultant, working on a client project, I found out this powerful app.
There were two alternatives: develop a custom app from scratch or use an app already available on the store, able to cover the main requirements.
When I tested the functionality provided by TapCRM, I discovered that it covers almost all use cases!
So we began a pilot project and I personally was impressed by professionalism and quick response of the account manager and technical team.
They guided me through all the server-side configuration process and also achieved some particular requirements. We worked together as a well tested team.

Easy to install e configure, the app allows access to different SuiteCRM modules and has a good check-in system that help agents in their daily work. The access to each module is controlled by SuiteCRM roles and security permissions.
The user guide gives a full picture of the app’s functionality.

I absolutely advice TapCRM! Five stars!

1. 

   AppJetty Provider Affiliate

   5 years ago

   Dear Dario,

   Greetings for the day.

   We would like to take this opportunity to thank you for the kind words. We're delighted to hear that you had such a great experience interacting with our team. We completely understand how rewarding it can feel when your problem is solved, and we're glad to hear that our team was able to accomplish that for you.

   Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to share your valuable feedback

   Please feel free to connect in case of any concern.

   Again, Thank you so much for being an awesome customer.

   Have a splendid day ahead!

   Best Regards, AppJetty.

I'm happy with this app. It is easy to use and easy to set up (provided your instance of SuiteCRM is set up correctly in the first place). The app does most of what I want and all it says it will.

And the developer has been extremely helpful with troubleshooting and repairing issues/features when asked. The app is powerful and customizable.

If you are new to SuiteCRM and having issues getting this to work, please reach out to them. It's not that hard, but there are a lot of outdated and irrelevant forum posts around the issues I had getting this going and they saved me a ton of time and headache. My specific issues were that things would not save (layouts, records, & more). At first I blamed the App, but it turned out to be Sec Mod exceptions being thrown behind the scenes at my hosting provider. Once I opened a ticket with the hosing provider and had the processes allowed, everything works perfectly. If not for my determination and App Jetty's excellent customer support, I would have abandoned this project thinking there was something wrong with TapCRM and SuiteCRM in general.

Again, my opinion of this app is that it is fantastic. You get a lot for your money!

Now I have 3 years worth of work always at my fingertips. I have my thousands of leads loaded already (over 4,000 and I am not even close to having even imported 1/2) in one place. plus an easy way to log each call or customer visit on my phone in real time, and with much greater assurance I will maintain the integrity of the data than I would have with the Excel spreadsheets we were using previously.

Keep up the good work and thank you for all your help!!!

1. 

   AppJetty Provider Affiliate

   5 years ago

   Dear Donald,

   Greetings for the day.

   We would like to extend our grateful thanks to you for appreciating our products. It is our pleasure to serve our dearest customer with the best we can.

   Please feel free to get in touch with us for any of the assistance. We would be happy to assist you.

   Have a splendid day ahead.

   Best Regards, AppJetty.

TapCRM provides access to CRM information on the go. Not only does it provide information it provides it in what ever format you would like it to. Normally with apps like this you would expect a lack of speed due to the amount of data being passed but in this case would be incorrect, with fast speeds and easy access to data we are able to use that app to help better our customers experience.

If you are looking for an app that will connect to SuiteCRM I would recommend this for you,

1. 

   AppJetty Provider Affiliate

   5 years ago

   Dear Jack,

   We welcome your wonderful words and appreciate your time to share the valuable feedback with us.

   We are delighted to read that our app helped you in your business, please feel free to connect with us in case of any concern, we'd be happy to assist you.

   Have a splendid day ahead.

   Best Regards, Appjetty

Great app and outstanding support.

Great add-on. A few functions are too hard to use (too many clicks) and the Card-Scanner (with external service) does not deliver good results.

Unfortunately does not work for the SuiteOnDemand version, so we cannot deploy it for our customers.

Application is nicely put together with some great features. Installation was easy and smooth.

Poor communication with White labeling options and unclear payment terms. Application without changes worked great however we found the menus just didn't fit with our organization. Google integration worked very well without issue.

Installed the trial period to compare it to another product. Very disappointing. Error screens throughout and it didn't recognize the custom status changes we made to the Opportunities module. That makes it a non-starter.