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#3619 - High google Geocoding API usage

Closed Bug? created by Luiza 5 months ago

Dear support.
After setting up Google's API, we noticed very high Geocoding API usage in Google's Cloud Panel.
It shows an average of 3 geocoding API reuqests per minute, which very quickly builds Google Cloud costs.
Initially we have created a case in SuiteCRM community (https://community.suitecrm.com/t/geocoding-high-google-api-usage-cost/79999/4) and thanks to them, we were able to narrow it down to TapCRM.
Specifically - setupMobLogic::updateGeocodeInfo class/function.
You will find more details in the mentioned SuiteCRM community forum post.
Please let me know if You need more info.

My questions are:
1) Why is Google API usage so high for a system that is not (yet) used almost at all
2) How to decrease it?

I was expecting Google Geocoding API to be triggered only when address of a record is changed. Once Geocoding for an address is completed, I don't see a reason to geocode the same address again, until it changes again.
I therefore can't understand, why TapCRM triggers Geocoding API 3 times a minute?

Kind Regards ,
Luiza

  1. Biztech member avatar

    AppJetty Provider Affiliate

    5 months ago

    Hello Luiza,

    Thank you for contacting us!

    We appreciate your patience while we are evaluating your concern.

    We will soon update you over your email for the same.

    Hope this helps! Let us know in case of any concerns.

    Kind Regards,
    Appjetty

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