TapCRM - Mobile App for SuiteCRM

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#1450 - Module error

Closed Installation created by raj 6 years ago

Installation hangs at Diagnostics:

_ 2. File Folder Exists and Permission:* _

Cannot view errors

  1. Biztech member avatar

    AppJetty Provider Affiliate

    6 years ago

    Hi Raj,

    Greetings from Appjetty!

    In response to the query, You have to give the permission to the files and folders which is related to TapCRM. Please give the 755 to folders and 644 to the files which are provided below file path.

    Kindly give the recursive 755 permission to following folders:

    modules/bc_sms/ modules/Mob_followups/ modules/Mob_Notification/ modules/Mob_Visit/ custom/application/ custom/Mobbiz/ custom/modules/Administration/ custom/MobLicence/ custom/service/mob_v4/

    After giving the permissions, check again. If you have any confusion regarding the permissions then we can schedule the Team Viewer session.

    Kindly do write to us on support@appjetty.com if you still have any permission issues.

    Hope this helps!

    Regards, Appjetty Support Team.

  2. raj member avatar

    raj

    6 years ago

    Thank you. That is resolved! Plugin is setup

    My TapCRM android app refuses to connect to server! Alert: The server encountered an unexpected condition which prevented it from fulfilling the request.

    • Biztech member avatar

      AppJetty Provider Affiliate

      6 years ago

      Hi Raj,

      Thank you.

      The error message is related to the permissions. It seems that the permissions are not given properly. Can we have a Teamviewer session, so we can check and set it up on a quick note?

      We have emailed you for the same. Kindly share the requested details to us by email.

      Hope this will be fine with you.

      Kind Regards, Appjetty Support Team.

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  • Supported Versions
  • 7.5.0 to 7.14.4
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