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#2135 - Mobile Layout Setting and custom fields

Closed Bug? created by soenkerichardsen Verified Purchase one month ago

we are evaluating TapCRM Client. We created several custom fields.
Using the "Mobile Layout Setting", we can add our custom fields to the customer "Detail View" and save the layout without error.
But the fields never make it to the mobile app.
Refreshing the "Mobile Layout Setting" page in the PC browser shows empty "(filler)" fields instead of the custom fields.

Placing given fields instead of custom fields works.

  1. Biztech member avatar

    AppJetty Provider

    one month ago

    Dear Soenka,

    Greetings for the day.

    We are evaluating the concern you have shared with us and would be soon updating you with the solution in an email.

    Have a nice day ahead!

    Best Regards,
    AppJetyy.

  2. chiki member avatar

    chiki

    2 weeks ago

    Hello, how this issue was solved?

    • Biztech member avatar

      AppJetty Provider

      2 weeks ago

      Dear Chiki,

      Thank you for connecting with us.

      It seems we are already in communication and have asked to have a screen sharing session in order to check the exact issue, would you please connect with us over support@appjetty.com?

      Hope this helps. Let us know in case of any concern.

      Best Regards,
      AppJetty.

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