TapCRM - Mobile App for SuiteCRM

by AppJetty

Best SuiteCRM Mobile App Now access all your necessary SuiteCRM data as and when required right from your mobile phone. Get everything done on the go with TapCRM, our SuiteCRM Mobile app. Now equipped with an exclusive field service feature: Live Tracking!"

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#2656 - Install TapCRM on your CRM instance.

Closed Installation created by environmentaluser 4 years ago

I installed the TapCRM module per the manual. The user scanned the QR code that was generated, but he gets an alert saying "Install TapCRM on your CRM instance"

How can I troubleshoot this?

  1. Biztech member avatar

    AppJetty Provider Affiliate

    4 years ago

    Hello Dear,

    Greetings for the day.

    It seems you have only installed the application and have not installed the zip file in your SuiteCRM instance, in order to use the application you would need to do some configuration on suiteCRM.

    To start with, we have a 30 days of free trial for the product which you can opt from here: https://store.suitecrm.com/addons/tapcrm/pricing. Once you complete this you will have a zip file will be available in your account, kindly download it & you just need to install the zip on your CRM instance and application is all yours.

    If you need any additional information and assistance, please connect with us at support@appjetty.com

    Hope this helps. Let us know in case of any concerns.

    Best Regards, AppJetty.

    • environmentaluser member avatar

      environmentaluser

      4 years ago

      I installed the zip file. TapCRM 2.6.0 is shown under "Module Loader". The installation generated a QR code when it was finished, but the user gets the message in my original post. I have confirmed that the license key has been validated. I made sure that the same URL I entered in mobile is working via web browser

  2. Biztech member avatar

    AppJetty Provider Affiliate

    4 years ago

    Hi Dear,

    Thanks for the prompt response.

    Can we please arrange a screen sharing session tomorrow? Please let us know your thought on an email at support@appjetty.com

    Looking forward to your response.

    Best Regards, AppJetty.

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  • Supported Versions
  • 7.5.0 to 7.14.4
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  • "We've been working with TapCRM for a year, with more than 25 licenses. Great product. Excellent service experienced." - DENALI

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