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#4439 - next button doesn't go to the next page after first step in the installation wizard
next button doesn't go to the next page after first step in the installation wizard It greys out the button but it doesn't move. If I click somewhere else on the page, the button returns to its original state.
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2 years ago
Hello labanjohnson,
Hope you are doing great!
I appreciate your patience while we were evaluating your concern.We have provided the solution over your email, please check and confirm that you have received our email.
Hope this helps!Let us know in case of any concerns.
Regards Appjetty
2 years ago
No solution was provided, only standard installation documentation and a video of the same, indicating what should happen but is not in my case. I don't have time right now to mess around with this.
2 years ago
Hello labanjohnson,
I've sent an email to conduct a call or any desk. So that we can guide you quickly.
Can you please acknowledge if you've received my emails or not?
a year ago
I resolved the above, it was file permissions issue on the server. I have redownloaded and reinstalled but now I'm getting a error about the domain not being the same as in my order?
a year ago
Hi Laban Johnson,
Thank you for sharing your queries with us. Please note the below comment for your queries.
Could you please ensure that the domain matches both your CRM domain and the one provided during the order placement? If they are different, you will not be able to validate the license key. In case you entered a different domain while placing the order and your CRM domain is different, kindly provide your CRM domain so we can update it in your order.
Additionally, I would like to mention that we aim to respond within 24 hours. Please feel free to acknowledge our response within a day, not more than that. If needed, we can also schedule a call to address your queries as soon as possible. You can expect an email from my team shortly.
Regards, Team Appjetty