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#1595 - TapCRM Offline mode problem

Closed Bug? created by ITStaff a year ago

Hi,
i'm not able to create a new prospect in in Offline mode (no internet connextion and no connexion to Suite CRM server).
The mobile application closes when i try to save the new prospect.
That's also the case when i have internet connexion (cellphone data) and No connexion to the server.

I'm using the last TapCRM mobile version updated on November 23, 2018.
Thanks.

  1. Biztech member avatar

    AppJetty Provider

    a year ago

    Hello Hedi,

    Greetings for the day!

    We have resolved the above issue for offline record creation and update the application on the play store. Please check our updated android application (Version 2.1.8) on play store ( https://play.google.com/store/apps/details?id=com.biztech.tapcrm&hl=en_IN).

    Hope this helps! Let us know in case of any concern.

    Kind Regards,
    Appjetty.

    • ITStaff member avatar

      ITStaff

      a year ago

      Hello,
      It's working weel when No internet connexion and No connexion to the SuiteCRM server.
      But, it's not working when i have internet connexion and NO SERVER connexion. It returns a time out and did not save the new prospect created.
      Maybe you did not consider this issue.
      Thanks.

  2. Biztech member avatar

    AppJetty Provider

    a year ago

    Hello Hedi,

    Thanks for your response!

    We have checked the same on our SuiteCRM instance but it seems working properly.

    Would you please share us demo credentials of your CRM instance? So that we can check more on your CRM instance by creating a user for App about this concern and update you. Else you can create a simple user for us so we will check with that.

    Looking forward to your response!

    Kind Regards,
    Appjetty.

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