TapCRM - Mobile App for SuiteCRM

by AppJetty

Best SuiteCRM Mobile App Now access all your necessary SuiteCRM data as and when required right from your mobile phone. Get everything done on the go with TapCRM, our SuiteCRM Mobile app. Now equipped with an exclusive field service feature: Live Tracking!"

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#2594 - App Can't Connect to Server

Closed Bug? created by thriveadmin 4 years ago

The app is giving an error connecting to the server. I can reach the server via the URL, tried regenerating a new QR code, validated my licenses and nothing seems to help.

  1. thriveadmin member avatar

    thriveadmin

    4 years ago

    Additional information from the log file: Code: 9 Message: The resource owner or authorization server denied the request. ErrorType: access_denied Hint: The JWT string must have two dots

  2. Biztech member avatar

    AppJetty Provider Affiliate

    4 years ago

    Hello Dear,

    Greetings for the day.

    We have tried reaching the URL from mobile it seems working. Can you please elaborate more about the case. Are you getting error on particular module?

    Would you please confirm have you installed the mobile application of version 2.6.0 and also have update the TapCRM zip file version 2.6.0 in SuiteCRM?

    Awaiting your response.

    Best Regards, AppJetty

  3. Biztech member avatar

    AppJetty Provider Affiliate

    4 years ago

    Hello Dear,

    Hope you are doing well!

    We would like to touch base with you on previous email. We hope you had a chance to have a look on the same.

    You can also connect with us over an email at support@appjetty.com

    Looking forward to reading from you soon.

    Best Regards, AppJetty.

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  • Supported Versions
  • 7.5.0 to 7.14.2
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