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#2093 - Calls are not getting saved

Closed Bug? created by deeksha.shetty 2 months ago

Hi Team, I just took the trail and installed tapcrm on apple phone, and on suitecrm 7.7.6 version , as continued testing

So i tried to send sms from the mobile and it is successfully saving to the sms module at crm

and at the same time i have made a call to a contact, the call log did not get saved.

so please help out

  1. Biztech member avatar

    AppJetty Provider

    2 months ago

    Dear Deeksha,

    Greetings for the day.

    Sorry, the call logging feature is available for Android device only. We have also emailed you on your registered email, you can connect us over there as well.

    Kindly let us know in case of any concern.

    Best Regards,
    AppJetty.

  2. deeksha.shetty member avatar

    deeksha.shetty

    2 months ago

    Thanks for the response.

    I have made a test from an android phone.. even from android phones calls are not getting saved.

    • Biztech member avatar

      AppJetty Provider

      2 months ago

      Hi Deeksha,

      Thank you for the quick response.

      We have shared you an APK file over an email.

      Hope this helps. Let me know in case of any concern.

      Best Regards,
      AppJetty.

  3. deeksha.shetty member avatar

    deeksha.shetty

    2 months ago

    We are not able to send sms from android but it is working at iphone

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