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#1334 - Cannot Install Package - stops at 17%

Closed Installation created by seanfdo Verified Purchase a year ago

Hi, My installation stops at 17%... I get the following error


Please help



  1. Biztech member avatar

    AppJetty Provider

    a year ago

    Hello Sean,

    Thank you for contacting Appjetty! We're happy to assist you with your recent query!

    There might be some issue with the file permission during the package installation. Would you please make sure that your default file permission in the config.php file has the below value?

    'default_permissions' =>
    array (
    'dir_mode' => 1528,
    'file_mode' => 493,

    Please set value 1528 for 'dir_mode' and 493 for 'file_mode' and then try to reinstall the plugin again.

    Also, kindly make sure that your cache directory has proper file permission (775).

    Hope this helps! Let us know in case of any concern.

    Kind Regards,

  2. Biztech member avatar

    AppJetty Provider

    a year ago

    Hello Sean,

    Greetings for the day!

    We hope the app is been installed successfully, and it is working as per your expectations.

    In case of any concern feel free to write us back @

    We would be happy to assist you.

    Have a nice day ahead!

    Kind Regards,

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