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#4626 - Installer won't go to step 3 - 500 Internal Server Error

Closed Installation created by accounting2 Verified Purchase a year ago

Hi, we're currently trying to install TapCRM 2.6.1 on our SuiteCRM instance. During step 2 (License Validation), when we added some users and click "Next", the page says "Saving Users.... Success!" and stays on step 2. Opening the browser console shows a 500 - Internal Server Error. The server logs are of little help and contain no logs related to this (level: warn).

We're running SuiteCRM 7.12.8 with PHP 8.0. Is there any solution to this or do we have to downgrade our installation to 7.12.6?

  1. Biztech member avatar

    AppJetty Provider Affiliate

    a year ago

    Hello,

    I understand your concern and I sent a solution over the mail. Can you please check and acknowledge the same?

    Hope this helps!

    Regards, Team AppJetty

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  • "Issues were resolved quickly during call, working as expected now!" - accounting2

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