by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and SuiteCRM. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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Support Cases Author Status Type
#4602 request support to configure - I have installed RTGsync and request support to configure the application gabriel1 Open Bug?
#4437 Install error - I receive this error message when installing: Parse error: syntax error, unexpected '?' in /var/www ariellecenin Open Installation
#4154 Email - I do not understand how you can store mails in the CRM , is posssbile? how? Regards cylix Open Feature
#4086 after uploading and activating module -> blank page - I'm not the first one to have experienced this but after uploading and activating the module I get a bidouilleur Open Bug?
#3983 Please Cancel the licence on this Module - Hi, Please cancel the licence on this module I purchased. A. The features of the module are not email1 Open Bug?
#3960 License doesn't validate again - Hi, I am trying this again, but will now submit the issue. The license does not validate - valid matt2 Open Bug?
#3907 I can't uninstall the add-on - I When I try to uninstall the add-on pops up this information "ncluding: cache/upgrades/temp/nn0 L&F Group Sp. z o.o. Open Bug?
#3852 is it possible to check in SuiteCRM if a contact has opened or clicked on a link in a Gmail that was sent to him when the plugin is installed? - Ideally, not only do we want to track what messages were sent per contact but also if the contact op paologutierrez Open Feature
#3846 Not Syncing - I had to "start over" on my suite crm system and attempted to move the RT GSync to my new system. I kevinmitchell1 Open Installation
#3801 Unable to install module - Hello there, I tried to follow instructions for uploading Google Apps Integration module and I wa kristina0088 Open Installation
#3793 error de validacion - falla en la validacion aparece cantidad de usuarios 0 gabriel1 Open Bug?
#3766 No se puede validar da error - Da error al cargar el codigo de validacion, aparece un mensaje de error en una ventana emergente. gabriel1 Open Installation
#3765 No se pueden cargar las credenciales. da error - Da error al cargar las credenciales. aperece un mensaje de error en una ventana emergente. El naveg gabriel1 Open Bug?
#3761 Mapping Fields between SuiteCRm and Google - The synchronization between SuiteCrm and Google is working, but unfortunately they do not pass me fi escorpion241075 Open Feature
#3286 Google Oauth error - I'm getting an authorization error and needed it corrected. Error 400: admin_policy_enforced Acc madskittles Open Bug?
#3164 Don't sync calendar from SuiteCRM - Hi. I am trying to synchronize SuiteCRM calendar (meetings) with Google calendar but it doesn't wor jgarcia Open Bug?
#2962 Installation instructions missing - Installation instructions are not accessible. craig1 Open General Question
#2862 The GSync Preferences "Activate" doesn't work - ![RT-GSync-Pref-Activate-Error.png](https://store.suitecrm.com/assets/img/support/gmail-sync/24bc479 matt2 Open Bug?
#2727 Nothing seems to be syncing, even though everything setup OK. - I'm not sure if I did everything right, but it *seemed* like all went according to the install instr anthony2 Open Installation
#2698 The zip file is missing a manifest.php file. Cannot proceed. - "The zip file is missing a manifest.php file. Cannot proceed." Using RT GSync_Suite7_4.3_Yearly.z francispilon Open Installation
#2495 Synchronisation not working - Synchronisation not working Each time we save the profile we have the popup google-RT Gsync an cedric Open Installation
#2491 Task synchronization not working properly - Hi, when synchronizing a task to/from SuiteCRM/Google, the hour is lost. Examples: - I create a t louiselalonde Open Bug?
#2447 Cant manage to download the file from suitstore - Hi Guys The system opened a new account for me under isaa@ayyeka.com couldnt log in for hours t Isaacsachs Open Installation
#2440 Cannot Sync Google Account - Nothing sync. Tested with two ways: - From SuiteCRM to Google - From Google to SuiteCRM .... PatrickLacroix Open Bug?
#2302 Selective sync - "Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and SuiteCRM" DevinCurrie Open General Question
#2222 Class not found error - This is the same case as [#2215](https://store.suitecrm.com/support/gmail-sync/2215 ) . The server support12 Closed Bug?
#2215 Installing the module then entering the gmail id made the whole suite crm instance crash - Running 7.11.8. Installed the module. Did the repair and quick fix. Then validated the key. selected tuongvinguyendang Closed Bug?
#2132 The error message of cron - When I execute cron job manually, I got the error message as below: PHP Notice: Undefined variab wangyijun19 Open Bug?
#2131 Contacts Sync Issue - After installation and execution of schedule, some of the contacts in Gmail and some of the meeting wangyijun19 Open Bug?
#2128 Not syncing - Hi I installed it and added cronjob. We followed the step in FAQ as well All seems to be set up cor kent In Progress Bug?
#1925 Subsequent sync does not work - Hi, during my first synchronization, everything was synchronized from my Google calendar to suitecrm louiselalonde Closed Bug?
#1878 Gmail ID RT GSync: Google Apps Integration - I get to step 4 in the installation and the Gmail ID field is missing under user profile. dave2 Closed Installation
#1858 no contact synced for big database - I wrote you many email but still no answer. Please give me some feedback. lrealdon Closed Bug?
#1834 1 user no synch - Hello I have 2 users This evening 1/2 don't work ! the synch don't work. the appointment in goog jmouton Open Bug?
#1808 ADD ON Gmail - Hello, I think I have everything installed and when I indicated my Google ID, there is a popup that phd Open Installation
#1787 Tag Sync - Is it possible to Sync tags between suitecrm and gmail? we are using TagMe plugin and we'd like t lrealdon Open Feature
#1737 Install Failed - ZIP Error(0): Status(9): Arhive(upload://RTGSync_Suite7_v3.7.2_Yearly.zip): Directory(/var/www/suite pcwizrd Open Bug?
#1703 Installation Error - I used the administrator account to install the GSync plugin in the module loader, which has been su lindali Open Bug?
#1597 In preferences for one user it say Job is not created yet in the lower right hand corner. - Calendar is sycning but emails are not archiving. - Hello, I am on trial of your software any only using it with two users right now as we test functio stanleyparker Open Bug?
#1545 Trying to install module into SuiteCRM - When I go to the module uploader I pick the module I want to upload which is RTGSync_Suite7_v3.7.2 a tlewis Open Bug?
#1294 RT GSync Preferences not working - Hello Support, We have recently purchased your product for our Suitecrm version:7.8.2 Sugar Ve Kanhaiya Open Bug?
#1260 Gmail Password not available after installing - Hello guys; I´ve been testing your solutions in order to stablish a sync process between my Suit amedinaban18 Closed Installation
#1223 Google Disabled Ability to Login with Gmail from Suite - Hi, When I try to authenticate the a gmail from the module. This issue keep occurring. CRM Ninjas Closed Bug?
#913 Bug with logging calls - I have just upgraded SuiteCRM to the latest version and have installed this app, but users cannot lo adamcripps Closed Bug?
#907 I started a trial and this version is not compatible with our version - I would like to cancel and don't understand how - How to cancel? oren Closed Bug?
#857 Key does not work - 0cd3e639b3de5dd1ebcc8c7ba664c12c . This is the only Key I have and does not work with 3.71 down? Joseph2 Closed Bug?
#813 Error when trying to validate licence key - Getting 'Failed' error when I try to validate the key. SuiteCRM Version 7.8.2 RT GSync Version 3 markb Open Bug?
#812 Stop payment recurring monthly. - what is the process to stop the automatic payment deduction which is occuring monthly. i want to st deepikakesarwani Closed General Question
#810 Upload Issue - I get an error when I upload the zip package ZIP Error(0): Status(9): Arhive(upload://rtgsync-RT_ Joseph2 Open Bug?
#807 Validate key - I can validate the key code. I have message error when i try to validate jasm Open Bug?
#787 successfully install rt gsync . But unable to validate the key - Hi , I am able to install the rt gsync module but when I enter the license key and hit the valida AmanCis Closed Installation
#779 Installation Issues - Your documentation is not correct for the installation. ![Verified-pre-install.JPG](https://store johnsparks50 Open Bug?
#694 Sync Calendar - I have 5 calendars on my Gmail Account but I can see only the default one on my suitecrm. Why? sbonaldo Open Bug?
#657 Filter Contact to Sync - Can I decide which contacts to sync with a field? sbonaldo Closed Feature
#492 no cronjob installation - you promised to install the cronjob on Monday, but nothing happened. I am not satisfied with your "s tburmeister Closed Installation
#487 ADMINISTRATOR HAS DISABLED GSYNC FOR THIS USER, CONTACT ADMINISTRATOR TO ENABLE IT. - Dear team, it looks as i have the same issue as https://www.sugaroutfitters.com/support/gmail-sync/ info27 Open Bug?
#357 Issue trying to License / Add Users - I have installed the module, when I put the key it validates and where it should be the user selecti nick1 Closed Installation
#340 New Install > Cannot Edit Layout - Good Afternoon. I was able to make it up to item 8 of the installation guide. I followed the instruc Walt Closed Installation
#336 Validation fail - I hit validate and there was no redirect. support4 Closed Installation
#321 What ports and/or IP addresses need to be open on the suiteCRM server for GSync to work? - I've had trouble getting GSync to work, and I think it may be from ports and/or IP firewall restrict 1reason Closed General Question
#232 Failure in installation - Hi! I cannot work with RT GSync. After installing and validating the licence key, there happens - no thomas1 Closed Bug?
  • "email syncing is not working in suitecrm 7.9.2" - deepikakesarwani

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