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#787 - successfully install rt gsync . But unable to validate the key
Hi ,
I am able to install the rt gsync module but when I enter the license key and hit the validate button. Nothing happens. It looks like button isn't working.I am using suitecrm version 7.9.5
Regards, Aman
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"we have installed the instance with the invaluable help of support who have been attentive to our requirements. works great on versions 7.13.2 and 8...." - gabriel1
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7 years ago
Hi,
Our plugin support team is on the case and shall resolve this issue soon.
We shall notify you when it is done.
Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com
7 years ago
Hi Support,
Hope you are doing well!!
I have installed rt gsync 3.6 (latest version). But still i am getting an issue like user table fields are not updated as per rt gsync. I manually added one field which is "enable_gsync" on the users schema.and when I update any users , I am getting an error like Unknown column 'gdrive_auth_expires_in' and etc . So , do I have to manually add this field?.
and also in outfitterscontroller.php page at line no 13 I am getting an error for outfitterlicense.php page not found . It was written "require_once('custom/modules/'.$currentModule.'/license/license/OutfittersLicense.php')" so I corrected it to "require_once('custom/modules/'.$currentModule.'/license/OutfittersLicense.php')".
I dont know if it is a bug but just let me know the queries that I have asked.
Best Regards, Aman Sinha
7 years ago
The plugin support team has been notified. Hang tight while we diagnose the issue!
7 years ago
@AmanCis we made a modified package to correct the issue you are facing. Kindly share your email address with us at support@rolustech.com so we can send it to you directly.