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#787 - successfully install rt gsync . But unable to validate the key

Closed Installation created by AmanCis 2 years ago

Hi ,

I am able to install the rt gsync module but when I enter the license key and hit the validate button. Nothing happens. It looks like button isn't working.I am using suitecrm version 7.9.5

Regards,
Aman

  1. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Hi,

    Our plugin support team is on the case and shall resolve this issue soon.

    We shall notify you when it is done.

    Kind Regards,
    Rolustech Support
    Email: support@rolustech.com
    Website: www.rolustech.com

  2. AmanCis member avatar

    AmanCis

    2 years ago

    Hi Support,

    Hope you are doing well!!

    I have installed rt gsync 3.6 (latest version). But still i am getting an issue like user table fields are not updated as per rt gsync. I manually added one field which is "enable_gsync" on the users schema.and when I update any users , I am getting an error like Unknown column 'gdrive_auth_expires_in' and etc . So , do I have to manually add this field?.

    and also in outfitterscontroller.php page at line no 13 I am getting an error for outfitterlicense.php page not found . It was written "require_once('custom/modules/'.$currentModule.'/license/license/OutfittersLicense.php')" so I corrected it to "require_once('custom/modules/'.$currentModule.'/license/OutfittersLicense.php')".

    I dont know if it is a bug but just let me know the queries that I have asked.

    Best Regards,
    Aman Sinha

    • rolustech member avatar

      Rolustech Provider Affiliate

      2 years ago

      The plugin support team has been notified.
      Hang tight while we diagnose the issue!

    • rolustech member avatar

      Rolustech Provider Affiliate

      2 years ago

      @AmanCis we made a modified package to correct the issue you are facing. Kindly share your email address with us at support@rolustech.com so we can send it to you directly.

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