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#1703 - Installation Error

Open Bug? created by lindali a year ago

I used the administrator account to install the GSync plugin in the module loader, which has been successfully activated but cannot be used.

The following error message is prompted

"Error occurred, try later on..."

(Please see attached images)

  1. rolustech member avatar

    Rolustech Provider Affiliate

    a year ago

    Hi,

    Thank you for contacting us. I cannot view the pictures. Can you kindly re-share them? Also, which SuiteCRM version are you using?

    Kind Regards,
    Rolustech Support

    • lindali member avatar

      lindali

      a year ago

      The plugin version is RTGSync Suite7 v3.7.2
      The CRM version was SuiteCRM-7.8.24

  2. lindali member avatar

    lindali

    a year ago

    企业微信截图_15477993833170.png企业微信截图_15477993962641.png
    企业微信截图_15477993833170.png

  3. rolustech member avatar

    Rolustech Provider Affiliate

    a year ago

    Hi Linda,

    Thank you for sharing the screenshots. Can you share your instance credentials with us?

    You can email the information at support@rolustech.com

    Kind Regards

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