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#3846 - Not Syncing
I had to "start over" on my suite crm system and attempted to move the RT GSync to my new system. It operated fine under the original system but will not sync on the new. I've reviewed the documentation and followed everything as directed.
Would appreciate some help getting this operational.
3 years ago
Hi Kevin,
Thanks for sharing your query with us.
Let us look into this and get back to you. In the meantime, please let us know which SuiteCRM version are you using?
Regards, Team Rolustech
3 years ago
Looks like this is the Version - 7.11.20 taken from the about page. Thanks,
3 years ago
Thanks, Kevin. Please let us get back to you.
Regards, Team Rolustech
3 years ago
Hi Kevin,
Sorry for the delay.
We have analyzed the issue however, everything seems to be fine. Please share your instance credentials with us.
We need to check the configurations like if the schedulers are running or not.
You can send the credentials at support@rolustech.com.
Regards, Team Rolustech.
3 years ago
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