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#2727 - Nothing seems to be syncing, even though everything setup OK.
I'm not sure if I did everything right, but it seemed like all went according to the install instructions. However, nothing is syncing.
- I have ensured the schedulers are active
- double-checked that there's a chron set up on the hosting. Mine looks like * * * * * cd /home2/crmhandm/public_html; php -f cron.php > /dev/null 2>&1
- Connected to Google i.e successfully authenticated and connected RT GSync
- Doubled checked the RT GSync preferences to see that they are all set to synchronise everything.
One thing I have noticed, RT GSync preferences – when I change the dates and settings here, it does not appear to save them when I click 'Save'. If I navigate away and come back, it's gone back to the default settings.
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"email syncing is not working in suitecrm 7.9.2" - deepikakesarwani
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4 years ago
This is something to do with my Cron Job setup. I'll post back here once I have someone who knows how to set it up properly on our server has seen to it.
4 years ago
Hi Anthony,
Sure, you can verify the cron job at your end. If RT GSync still doesn't work, feel free to reach out and we'd be more than happy to help.
Regards, Rolustech Support www.rolustech.com