by Rolustech

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#1878 - Gmail ID RT GSync: Google Apps Integration

Closed Installation created by dave2 5 years ago

I get to step 4 in the installation and the Gmail ID field is missing under user profile.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi Dave,

    Thanks for reaching out. You can share your credentials with us at support@rolustech.com and we will have a look into your system and iron out the issue you are facing.

    Feel free to share any more questions that you might have.

    Kind Regards, Rolustech Support Team support@rolustech.com www.rolustech.com

  2. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi Dave,

    The issue you are facing is actually a bug in SuiteCRM's latest version due to which our plugin can't automatically add the Gmail ID field. The users have to do it manually through: Studio -> Users -> Layouts -> EditView And then adding the field manually.

    Hope this resolves the issue. Feel free to share any questions that you might have.

    Kind Regards, Rolustech Support Team support@rolustech.com www.rolustech.com

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