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#2491 - Task synchronization not working properly

Open Bug? created by louiselalonde Verified Purchase one month ago

Hi, when synchronizing a task to/from SuiteCRM/Google, the hour is lost. Examples:

  • I create a task in Google for January 22nd at 2:00pm. When synchronized to SuiteCRM, it's created on January 21st at 7:00pm
  • I create a task in SuiteCRM for January 24th at 10:00 am. When synchronized to Google, it's created on January 22nd as a full day task.

So, the notion of "hour" is lost...

  1. rolustech member avatar

    Rolustech Provider Affiliate

    one month ago

    Hi Louise,

    Thanks for reaching out.

    We are looking into this issue and will provide you with a solution shortly.

    Feel free to ask any questions that you might have.

    Regards,
    Rolustech Support
    www.rolustech.com

  2. rolustech member avatar

    Rolustech Provider Affiliate

    one month ago

    Hi Louise,

    The issue is due to limitations in the Google Task API. It doesn't sync time. It syncs only the Due date.

    However, we can customize the plugin and append the time at the end of the description of the task.

    Regards,
    Rolustech Support
    www.rolustech.com

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