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#807 - Validate key

Open Bug? created by jasm Verified Purchase 2 years ago

I can validate the key code. I have message error when i try to validate

  1. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Hi,

    Can you tell us what version of SuiteCRM and RT GSync you are using?

    Kind Regards,
    Rolustech Support
    Email: support@rolustech.com

    • jasm member avatar

      jasm Verified Purchase

      2 years ago

      Hi
      The version for suiteCrm is 7.9.4
      For RT GSync is 3.6

    • rolustech member avatar

      Rolustech Provider Affiliate

      2 years ago

      Hi,

      We have mailed you an RT GSync package. Please install it on to your CRM and see if everything works fine.

      Feel free to contact us if you face any issues.

      Kind Regards,
      Rolustech Support
      support@rolustech.com

    • jasm member avatar

      jasm Verified Purchase

      2 years ago

      Thanks for your reply. I have uninstalled the previous installation. I have uploaded the file that was sent to me and after entering the key, I get the same error message.

      crmsuite.jpg

  2. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    We are sorry to hear that.

    Let us look back in to the package and get back to you on this.

    Regards,
    Rolustech Support
    support@rolustech.com

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