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#4086 - after uploading and activating module -> blank page

Closed Bug? created by bidouilleur 2 years ago

I'm not the first one to have experienced this but after uploading and activating the module I get a blank page (no way to give licence etc) SuiteCrm 7.12.2 - gsync v4.8

Not sure what you need more as details but would like a solution. Thanks

  1. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Hi There,

    Thanks for sharing your issue with us.

    Please let us analyze it and get back to you with our feedback.

    Regards, Team Rolustech.

  2. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Hi Eric,

    We have looked into your issue and to further investigate, we would request to schedule a call.

    Let us know if you are available today (24th Jan) at 7 AM EST. We will share the meeting invite at eric@wouters.fr as soon as you confirm.

    Regards, Team Rolustech.

  3. bidouilleur member avatar

    bidouilleur

    2 years ago

    Sorry, saw your post to late Possible tomorrow around 8AM EST ? (at 7 I'm at lunch mostly). Is there any information I can forward to prepare this call ?

  4. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Eric - we will let you know if a call is needed.

    We are preparing a patch that fixed the error for us.

    We will email you the patch as soon as it is done. If needed after that, we will schedule a call with you.

    Regards, Team Rolustech.

  5. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Hi Eric,

    Thank you for your patience.

    We have emailed you the package at eric@wouters.fr.

    Feel free to test it and share your feedback with us.

    Regards, Team Rolustech.

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