The plugin currently available in the store works with SuiteCRM 8.6. For SuiteCRM 8.8, we will need to make a few changes to the plugin. Please note that these changes will require additional customization, which will incur extra costs. If you're okay with this, please let us know.
The currently available plugin works with SuiteCRM 8.6. However, we can provide you with a version for SuiteCRM 8.8, but please note that this will require additional customization, which will incur an extra cost. If you're okay with this, please let us know.
The plugin you're currently using supports only SuiteCRM version 8.6, which is why you're encountering the "Frontend mapping error BV_Tag." This limitation is mentioned in the documentation as well. However, don't worry, we will provide you with the updated plugin version compatible with SuiteCRM 8.8.
We’ll send you the updated version shortly. Let us know if you need any further assistance in the meantime.
Hello,
Since we haven’t received any further updates, we’ll go ahead and close this ticket. Please feel free to reopen it if you need any further assistance.
Hello,
Since we haven’t received any further updates, we’ll go ahead and close this ticket. Please feel free to reopen it if you need any further assistance.
Okay, we can connect over a meeting and check the issue to get it resolved.
Please share your preferred time, and we’ll connect accordingly to fix the problem.
Also, the plugin is currently compatible with SuiteCRM version 8.6, not with 8.8 or 8.9.
Regarding the meta fields, our plugin only syncs standard fields data from Shopify. If you’d like to sync any custom meta field data to your CRM, we can implement that for you through additional customization.
I’ve checked the image you shared. On the “Sync Shopify Data” page, there is a checkbox labeled “Check for sync from date” which allows you to sync data according to the selected date range.
Before clicking any sync button, please make sure to check this checkbox to sync data based on the date range.
If you still face the issue after doing this, please let me know.
All the details related to the plugin are available in the About section.
Could you please let us know the exact issue or error message you are getting? That will help us understand and resolve the problem more quickly.