Currently, the package available in our store is officially supported by SuiteCRM version 8.6. However, we do have a version of the package that is compatible with SuiteCRM 8.8. If you'd like, we can share it with you directly at the same price.
I’ve checked the package on my end and didn’t encounter any issues like the one you mentioned. We can connect on a call so I can look into the issue directly and provide a solution.
Hello,
I checked the SMS package with SuiteCRM 8.6.2, and I’m not seeing the issue you mentioned with the "Select Columns" popup locking the whole page.
Let me know when you’re free, and we can connect to find a solution.
The upgraded version of the add-on is not yet live, but it is ready with us. You cancel this subscription, and we connect directly for further discussion on email.
Thank you for reaching out and sharing the details.
We noticed that you're currently using SuiteCRM version 8.8.0, while the plugin package available on our store is compatible only up to SuiteCRM version 8.6. Installing the 8.6-compatible package on version 8.8 can cause issues like the broken UI and missing elements that you experienced.
We have an updated version of the plugin that is compatible with SuiteCRM 8.8.0. If you're interested, we can share it with you directly at the same price.
Please let us know if you’d like to proceed with this version.
We hope our previous communication and support via email were helpful. As we have not heard back from you for over a month, we are proceeding to close this ticket.
If you need further assistance or have any follow-up questions, please feel free to reach out. We're always happy to help.
At the moment, we do not have any plans to update the plugin being used. However, if we decide to upgrade it in the future, we will make sure to inform you accordingly.
Could you please let me know the version of SuiteCRM where you installed the plugin? I tested the package and did not encounter the issue you mentioned.