we checked magento token permission for products,customers.Magento and provided the solution for this.Crm date format was causing issue for invalid api response, we fixed dated format issue in api and give the updated the package to client.we are We are waiting for dev instance from client to access file and reproduce,debug the issue
We check the addon with the same version and it is working fine. We would need more detail from you to troubleshoot the problem. Can you send us a small video of what you have done and where you are getting an error, or else we can get on a call to check?
Please suggest.