The plugin is currently not compatible with SuiteCRM version 8.9. Our team is actively working on updating it to ensure full compatibility.
We’ll notify you as soon as the updated version is ready.
Could you please share a screenshot or a short video of the issue? This will help us better understand the problem and provide you with a quicker solution.
Please download the version compatible with SuiteCRM 8 from our store. The package is named customloginproforsuitecrm8v1. Installing this version will resolve the issue.
Yes, please share the server access details for the cloned instance so we can investigate the issue on our end. Once we’ve tested it, we’ll get back to you with our findings and a resolution.
Kindly send the server details to: info@helfertech.com
Our Kanban View plugin is fully compatible with SuiteCRM version 8.8.0 now. You can download it directly from our store. The latest version available is KanbanViewsForSuite8V6.0.
If you have any questions or need assistance, feel free to let us know.
We’ve completed debugging the issue and have uploaded the fix as version 5.8. You can now download and install it from our store. Please make sure to uninstall the previous version before installing the new one to avoid any conflicts.
Let us know if you face any issues or need further assistance.
We are currently debugging the issue related to the module layout not saving properly. Our team is actively working on it, and we will update you as soon as we have resolved the problem.
The standard 2FA needs to be disabled for our module to function correctly. We're glad to hear it's working smoothly now.
Let us know if you need any further assistance.
It seems the case was mistakenly marked as closed on our end. I've now reopened it and ensured everything is in place to continue supporting you.
Please feel free to reach out if you need any assistance’re here to help.
Could you please confirm if you have multiple Two-Factor Authentication (2FA) modules or instances installed on your system? This may be causing a conflict between the email and Google Authenticator options.
Once we have this information, we’ll guide you further on resolving the issue.
We’ve tested the Dropbox plugin (version 3.2) on the same CRM version you’re using — Version 7.12.5 / Sugar Version 6.5.25 (Build 344) — and the key is working without issues. Please see the attached screenshot for reference.
To help us better understand and resolve the issue you're facing, could you kindly share a screenshot or a short video of the exact error you're encountering? You can send it directly to us at info@helfertech.com.
We’re committed to resolving this for you as quickly as possible and appreciate your cooperation.