by Helfertech

When it is crucial to access a certain user’s account, the Masquerade add-on for SuiteCRM allows Admins to log in as any regular user without needing their password.

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SuiteCRM Admins can easily log in as regular users

When employees are absent or important changes need to be made to a user’s SuiteCRM, it is crucial for Admins to quickly access these accounts. Now CRM Admins can rely on the Masquerade Switch User add-on to easily switch to log in as a regular user or the Admin user from the user profile.


  • Masquerade option on user's profile
  • Masquerade button in the header
  • Popup to select user
  • Redirect URL
  • Go back icon populates when masquerading another user


  • Admin can "Masquerade" the Normal user or the Admin user from the user profile.
  • Admin user has the privilege to access the system depending on the respective user's level or role. So, an admin may be able to make changes according to the requirement.

User profile.png


  • Admin users can log in with a Normal user or the Admin user from the popup window.
  • Admin users will redirect on the same URL.

Masquerade logo.png Masquerade View.png switch user 1.png Go Back to Admin.png

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* Free 30 day trial