When it is crucial to access a certain user’s account, the Masquerade add-on for SuiteCRM allows Admins to log in as any regular user without needing their password.
Introduction
Introduction
Masquerade-Switch User plugin allows to log in as someone to pretend to be that person. Admin will be an authorized user of a system in order to gain access to it or to gain greater privileges than they are authorized for.
antonio2
a year ago
The add-on doesn't work.
a year ago
Hi Larry,
The plugin functions seamlessly on our end, and we have observed no issues during our testing and implementation. Could you kindly provide us with the version of SuiteCRM you are currently using? This information will help us continue to offer you the best possible support.
Thank you.
a year ago
I'm using version 7.13.0 of SuiteCRM. I downloaded the correct version of your plughin and installed it. It shows up as "HT_MasqueradeYearly" on the list of modules. I had to finish a project and figured out a work around without your product. Please do not charge my card and/or refund my money.
a year ago
Hi Larry,
The plug-in is working smoothly on our end, and we are utilizing the same version of SuiteCRM that you have in place. This indicates that the issue you're facing might be specific to your setup.
In order to quickly identify and resolve the issue, I would like to suggest if you could create a brief video demonstrating the issue you're encountering, it would greatly assist our technical team in understanding the problem. Alternatively, if you are comfortable granting us temporary access to your server, our technical team can delve into the system directly to diagnose the problem.
Rest assured that we take security and privacy seriously, and any access granted will be used exclusively for troubleshooting purposes. Thank You.