by Helfertech

Kanban is a visual system for managing work as it moves through a process. Now your business can quickly see visuals of sales funnel stages and other day-to-day functions for tasks, cases, invoices and custom modules while working in SuiteCRM.

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#5976 - Key shown instead of Label?

Closed Bug? created by crmspace GmbH 3 weeks ago

Hello Support Team,

We have the board deployed on a test system and are observing the following issue:

  • When we display a dropdown field on a card (single select, no multi-select),
  • the card does not show the label of the value, but instead the technical key associated with the list item.

Could you please take a look at this and release a fix if necessary?

Thank you and best regards, crms

  1. crmspace member avatar

    crmspace GmbH

    3 weeks ago

    And a second question came to mind: Is it possible to mark a Kanban Board as a favorite record, so that it appears in the sidebar menu?

  2. saeed member avatar

    Helfertech Provider

    2 weeks ago

    Hi Felix,

    Thank you for your interest in our plugin.

    Our support team is currently investigating the issue you reported. To help us reproduce the problem and speed up the investigation, could you please let us know the SuiteCRM version and the plugin version you are using?

    Once we have this information, we'll investigate further and get back to you as soon as possible.

    Thank you for your cooperation.

    Kind regards Helfertech

  3. saeed member avatar

    Helfertech Provider

    2 weeks ago

    Hi Felix,

    The issue regarding showing technical keys instead of label on card has been fixed. Please uninstall your current package and donwload/install V6.4 package.

    Regarding the other question, as per current implementation, you can add kanban in module menue while configuring it. Please see attached screenshot for reference.

    crm.png

  4. crmspace member avatar

    crmspace GmbH

    2 weeks ago

    Hello Helfertech, Thank you for the update, the new version seems to have solved the issue with the labels!

    Regarding my question about favorites: embedding it directly as a button is a good idea and works fine in itself. Unfortunately, there is the following issue:

    • If I as a user only have view permissions for certain Kanban records, the button to open it is still shown even when no read permission exists. Adding this check would be a great addition for a later version.
    • Regarding the "Favorite". In Suite there is normally an option in the detail view to mark records as favorites at the user level. These then appear permanently in the left side menu:

    chrome_hCGrW3j9a2.png

    These are essentially CRM internal bookmarks that work across modules. But if I'm interpreting your answer correctly, the button is currently the only similar option?

    Thank you and best regards!

  5. saeed member avatar

    Helfertech Provider

    2 weeks ago

    Hi,

    Thank you for your feedback and for helping us improve our plugin.

    We understand your suggestion, and we're currently working on adding the Favorites feature to the Kanban view. We expect to have an update for you either later today or, at the latest, by tomorrow.

    Thank you again for your valuable feedback and patience.

    Kind regards, Helfertech

  6. saeed member avatar

    Helfertech Provider

    2 weeks ago

    Hi Felix,

    Thank you for your patience.

    We've added the ability to mark Kanban boards as Favorites and have published version 6.5 of the plugin.

    Could you please uninstall your current version and download/install v6.5?

    Please see attached screenshot to mark/unmark the records favorite. Please let us know if you need any further assistance or have any feedback. We'll be happy to help.

    Thank you.

    Kind regards, Helfertech

    favorite.png

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