Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.
Synchronizing Items in Outlook
Synchronizing items is as easy as pressing
Synchronize button at
Note: Mark emails in Outlook with a category
ToCRM. Such emails will be processed in selected folders (Inbox/Sent Items) and automatically archived.
Synchronization starts. It may take some time (several seconds per contact). If you have hundreds or thousands of contacts then expect it to take hours for the first time.
Once sync is done you will receive a confirmation Email with sync details:
This email summarizes all changes made in CRM and in Outlook 365 by last sync.
If synchronization is ever done
Synchronization tab shows information about synced items:
Where (1) shows items synced form Office 365 address book to CRM and (2) shows items copied in the opposite direction.
New means item created at destination
Updated means that some fields were update
Merged means that the same contact is found as created independently in both systems and it is merged by GrinMark AddIn to avoid duplicates.
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
Official SuiteCRM Outlook Plugin
The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Arch...