by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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Multi User Installation

Multi User Installation

Note: If you are using Outlook 2013, 2016, or Exchange then make sure to note this difference here: Non-browser Installs.

The steps below are for the Office 365 administrator who will install the plugin for all users within a company.

Installation

Login to Office 365 and go to the Admin panel.

Admin Panel

or navigate directly with the URL:

https://admin.microsoft.com/Adminportal/Home#/homepage

In the side bar, expand Settings and choose Integrated apps.

Side Bar

Click Upload custom apps to start the Deploy New App wizard.

Add from URL

Download the manifest file of the add-in using this URL:

http://www.grinmark.com/download/RibbonOutlookPluginEnterpriseSuiteCRM.xml

Fill required fields:

Enter URL

Choose which users will have the add-in enabled:

Make the plugin available

Accept permission requests:

Permissions

Note: It may take up to six hours for the app to appear in Outlook.

User's may need to enable the add-in in their mailboxes. To verify that the add-in is enabled, a user needs to navigate to

https://aka.ms/olksideload

and click Add button:

Add Admin Managed

The plugin is now accessible from within each Email message as a button labeled <> SuiteCRM or from the ribbon:

  • Outlook Web

Email with SugarCRM button

  • Outlook for Windows

Email with SugarCRM button

  • Outlook for Mac

Email with SugarCRM button

License Configuration

To configure enterprise license download and install GMSyncAddon module for SuiteCRM from

https://gmdownlods.s3.amazonaws.com/suitecrm/gmsync_latest.zip

Login to SuiteCRM as admin and got to Admin panel. Scroll down and in the GrinMark Synchronizer Add-on section choose License Configuration.

License Configuration

Set the checkbox:

Enable License Manager

Enter your license key and press Validate.

Validate License

Assign users and press Save.

Assign users

Activation and Configuration

You need to define some settings for App to be able to archive and synchronize. All settings are configured at the Settings tab.

Settings

1: License key

After you start your 30-day trial, grab the license key from the page after checking out and specify it as described in the section above.

2: CRM URL

It may be taken from the web URL as follows. Look at the line in the web browser when logging into SuiteCRM.

It looks like:

http://ex.grinmark.com:8090/aedemo/index.php?action=Login&module=Users&login_module=Home&login_action=index

i.e.:

SuiteCRM URL

Cut the trailing part starting from index.php and leaving the trailing / and you get the right URL, i.e. the correct URL is: http://ex.grinmark.com:8090/aedemo/

3: User Name, 4: Password

SuiteCRM login name of the user and password.

5: Test Connection

Use it to make sure your SuiteCRM instance is accessible. If connection is successful CRM settings will be automatically saved.

6: Office 365 Password, 7: Test Connection, 8: Save

You need to specify the password that is used to log into Office 365 Outlook (mailbox password).

It is recommended to press “Test Connection” to make sure password is applied properly.

If connection is successful Exchange settings will be automatically saved.

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  • "Good integration but too expensive! If you would make cheaper, you could earn more money:-)" - drlmxc

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