Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.
Troubleshooting
Troubleshooting
Since Sugar and SuiteCRM as well as PHP are moving targets and constantly break legacy code there may be issues connecting the plugin to CRM. Check this list if you have a connectivity issue.
CRM Connection Issues
1. GMSyncAddon module is not installed in CRM system
If you feel that the module is correctly installed check the URL in a browser:
https:///custom/service/gmsync/rest.php
If you get a 403 Forbidden error then PHP does not have execution rights for rest.php. Check that the web server has rights to execute this rest.php file. And check that it allows access to this file from web.
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Cam Russell
