Why Every Business Needs a Customer Portal

Posted by on October 9, 2020
The stage after customer satisfaction is customer delight which is not known to a lot of companies. They focus only on driving customers to take the action that fulfills their bottom lines and forget them after that. In today’s competitive world, working on customer satisfaction is the bare minimum. This is where a customer portal for SuiteCRM comes into play.
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Quickly See Related Record Details Anywhere in SuiteCRM

Posted by on October 8, 2020
Stop getting your workday focus redirected just to view the important details of related CRM records. With the Relate Quickview add-on, you can simply view a record’s complete background from List View or Detail View in SuiteCRM!
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Focus Your Sales Energy On CRM Leads More Likely to Convert

Posted by on October 5, 2020
Brainvire Infotech has created the Lead Scoring plugin for sales teams, helping SuiteCRM users score leads based on specific conditions and all essential CRM data. This solution will help salespeople achieve their targets by focusing on leads that can truly help the business grow.
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Schedule Your Webex Online Meetings Within SuiteCRM

Posted by on September 30, 2020
Webex Meetings is the world’s most popular video conferencing service for business, offering highly secure integrated audio, video, and content sharing from the Cisco Webex cloud. Using this add-on, you can now easily create Webex meetings right from SuiteCRM.
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The Value of Empathy in Customer Service

Posted by on September 28, 2020
In a world of AI, self-service, and trying to be as efficient as possible with customer support, empathy is a skill that can often be overlooked. However, not using empathy in the moments that matter can make or break an experience with a customer.
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