8 Strategies to Enhance CX with a Customer Portal

Posted by on March 23, 2022
The last two years have changed the entire definition of Customer Experience (CX). With the pandemic, non-digital users became fluent with tech, increasing the demand for digital support solutions like customer portals. But how to best use those solutions to increase client satisfaction is still a question.

Product Update: 2 New Features Released for Sapiens.BI Analytic Reporting Tool

Posted by on March 9, 2022
Our team at Sapiens.BI is always working to make our business intelligence tool for SuiteCRM even more powerful and full of flexible solutions. We're announcing 2 new features with the latest product release.

6 Game-Changing Features of an Automated Survey Tool for SuiteCRM

Posted by on February 1, 2022
Customer feedback is an essential part of the business process. With user-generated content and personalized services becoming the latest trends, conducting surveys and knowing what your customers want becomes more crucial. And of course, it's not realistic to manually reach out to each customer and ask for feedback or improvements related to your products and/or services. With the SuiteCRM Survey Rocket add-on, you can let the platform run your surveys!

How a SuiteCRM Portal Can Benefit 3 Thriving Industries

Posted by on December 8, 2021
Launching a customer portal for your SuiteCRM system is the easiest way to make your work more efficient. Learn how a customer portal can help these 3 thriving industries to increase productivity and customer satisfaction.

Visual Report Dashboards for SuiteCRM Empower Your Data-Driven Decisions

Posted by on November 17, 2021
Dashboards are an amazingly practical way to see all your KPIs in one spot. They allow you to make data-driven decisions, get insights into your team’s performance and sales pipeline, and monitor any other KPI that is important to your business.