Mastering the Art of Delivering Difficult News

Posted by on September 12, 2023
As a customer support agent, you know that bad news is hard to convey to a customer. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.

How a Customer Portal for SuiteCRM Improves Service and Support

Posted by on June 20, 2023
For a business dipping its toes in streamlining its operations, SuiteCRM gives the most value. It is feature packed and built robustly, so users need not worry about things breaking, and they can get hands-on experience with using a CRM. Let’s look at some of the benefits of SuiteCRM to see how it can fit into a company’s workflow and make it better.

Try These 3 Engaging Automated Email Campaigns

Posted by on May 24, 2023
It’s no secret that automated campaigns are one of the best ways to engage your subscribers and increase your reach. The team at Fanatical Labs will cover 3 excellent email campaigns you can start now to boost your marketing and increase sales.

SuiteCRM Travel Portal: How Everyone Wants to Plan a Trip

Posted by on May 3, 2023
The travel industry is flourishing and now is the right time to take your company to the market. Here’s a basic guide that can help you do just that using the power of a Customer Portal for SuiteCRM.

Email Marketing: The Value of Getting Permission

Posted by on February 28, 2023
As marketing professionals, we’re constantly on the quest for the ultimate results: high open and click rates, plus increased customer engagement. Marketing teams skillfully craft attention-grabbing subject lines, captivating content, and perfectly-timed campaigns to propel businesses forward. These actions are key to maintaining powerful connections with customers.