Mastering the Art of Delivering Difficult News
As a customer support agent, you know that bad news is hard to convey to a customer. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.
How a Customer Portal for SuiteCRM Improves Service and Support
For a business dipping its toes in streamlining its operations, SuiteCRM gives the most value. It is feature packed and built robustly, so users need not worry about things breaking, and they can get hands-on experience with using a CRM. Let’s look at some of the benefits of SuiteCRM to see how it can fit into a company’s workflow and make it better.
Try These 3 Engaging Automated Email Campaigns
It’s no secret that automated campaigns are one of the best ways to engage your subscribers and increase your reach. The team at Fanatical Labs will cover 3 excellent email campaigns you can start now to boost your marketing and increase sales.
SuiteCRM Travel Portal: How Everyone Wants to Plan a Trip
The travel industry is flourishing and now is the right time to take your company to the market. Here’s a basic guide that can help you do just that using the power of a Customer Portal for SuiteCRM.
Email Marketing: The Value of Getting Permission
As marketing professionals, we’re constantly on the quest for the ultimate results: high open and click rates, plus increased customer engagement. Marketing teams skillfully craft attention-grabbing subject lines, captivating content, and perfectly-timed campaigns to propel businesses forward. These actions are key to maintaining powerful connections with customers.
Random Spotlight
-
Dropdown Editor for all SuiteCRM Users
Enable SuiteCRM users to edit specific dropdown values without the help of an Admin user. Empower your users by allowing specific users, such as mid-level managers, to edit their own dropdowns without having to slow down progress waiting for an Admin's attention.
-
Dynamic Headers
Dynamic Headers in SuiteCRM helps user to display/highlight most used field of a module. This will reduce time of user to search a field when viewing record. User can also add some coloring to the field as well.
-
MTS Related Record Preview
MTS Related Record Preview helps SuiteCRM users view related record information while in List View or Detail View without wasting time opening new tabs. Click the preview-eye icon near Account name to efficiently see more details, all while remaining in the same window.
- Show more addons