Member SinceNovember 4th, 2019
Last SeenMay 11th, 2022
Jessica does not have any add-ons for sale.
Support February 9th, 2022 @ 10:37 pm
Jessica here from The SuiteCRM Store. I went ahead and cancelled/refunded your order. Please be sure to email our team for any future requests related to your account or orders: firstname.lastname@example.org. Thank you!View Comment
Support November 15th, 2021 @ 4:48 pm
Hello, Jessica from The SuiteCRM Store here. We see your refund request for this product and we will follow up with you. Thank you.View Comment
Support August 3rd, 2021 @ 4:26 pm
Hello, Jessica here from the SuiteCRM Store. You are within our 30-day refund policy for upfront purchases so I just refunded your order. Please email our store or use our website chat for future request. Thank you!View Comment
Support May 20th, 2021 @ 4:34 pm
Hello RedPiranha and Implicit Teams,
We will follow up with the customer about this via email. Be in touch soon.
Jessica The SuiteCRM StoreView Comment
Support May 17th, 2021 @ 7:22 pm
We have received this request and handled the refund. I will close out this case.
Thanks! Jessica The SuiteCRM StoreView Comment
Support April 27th, 2021 @ 11:35 pm
Jessica here from The SuiteCRM Store - hello! I'm going to reach out to you about this request via email. We can help you at the store level, so I'm going to close out this product support case here.
Be in touch soon, JessicaView Comment
Support March 29th, 2021 @ 4:00 pm
Jessica here from The SuiteCRM Store. Our team handles all billing and account requests, so I will follow up shortly.
Thank you!View Comment
Support March 28th, 2021 @ 6:03 pm
Jessica here from The SuiteCRM Store. We will help resolve this shortly. Thanks!View Comment
Support February 16th, 2021 @ 5:06 pm
Jessica here from The SuiteCRM Store. I'll reach out to you about this and help resolve things shortly. Be in touch!View Comment
Support September 28th, 2020 @ 4:15 pm
Jessica here from The SuiteCRM Store. I will follow up with you via email today about your request.View Comment
Support September 21st, 2020 @ 8:05 pm
Hi Sunil, Jessica here from The SuiteCRM Store. I also received and responded to your message about this, so I am responding here too.
Your SuiteCRM Enterprise-Class Outlook Plugin order was cancelled on 9/12/2020, so the software license key for that order is now inactive. If you need to get this solution up and running again, you can select a new plan here: https://store.suitecrm.com/addons/enterpriseclass-outlook-integration-with-suitecrm/pricing
After completing the checkout process, you can access a new license key from your account Orders page, under the Downloads tab. Then you will have access to use the product.
Thank you, The SuiteCRM StoreView Comment
Support April 17th, 2020 @ 6:35 pm
Okay, makes sense, thank you. Responded to your email and looped Variance IntoTech in to help.View Comment
Support April 17th, 2020 @ 5:56 pm
I'll respond here and via our email trail, just to be sure you get this.
You should be able to go to the Admin page of your CRM and click on the Dynamic Panels section to update the license key (use key I sent in email to you).
If you are still having issues after that, I'll loop the Variance InfoTech team back in to help.
Thanks, JessicaView Comment
Support April 17th, 2020 @ 4:40 am
Jessica from The SuiteCRM Store. We were emailing about this earlier today, so I will follow up with you about your license key via email shortly.
Thanks, JessicaView Comment
Support April 8th, 2020 @ 3:50 pm
This is Jessica from the SuiteCRM Store. Your refund request has been received and I will follow-up with you via email so we're not posting in a public support case. Be in touch soon.
Jessica Marketplace Enablement Manager The SuiteCRM StoreView Comment
Support March 20th, 2020 @ 4:22 pm
This is Jessica from The SuiteCRM Store. I am going to follow-up with you via email with instructions on how to update your number of users on the store side. Be in touch soon. Thanks!View Comment
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