-
Display NameJessica
-
Member SinceNovember 4th, 2019
-
Last SeenOctober 29th, 2024
Jessica does not have any add-ons for sale.
-
Support October 23rd, 2024 @ 9:28 pm
Hi Mark, Jessica here from The SuiteCRM Store. All billing is handled by our store (email store@suitecrmstore.com), but I am chiming in to confirm your vReports free trial was cancelled and you will not be charged. You do currently have another trial open for vProjects. If you need to cancel, you can log in to your account Orders page to cancel, or email our team for help.
View Comment
-
Support May 6th, 2024 @ 6:41 pm
Hi Peter,
Jessica here from The SuiteCRM Store. Your annual renewal just processed today (a few moments ago), so on the billing side everything is okay. You may need to re-enter and validate your key in SuiteCRM in case of any disruptions.
View Comment
-
Support March 4th, 2024 @ 10:26 pm
Hi Peter, Jessica here from The SuiteCRM Store. I can help with your cancellation and will reach out to you. For the future, please email our general store email for help with this versus creating a product support case. Thank you!
View Comment
-
Support November 27th, 2023 @ 7:34 pm
Hello, Jessica here from The SuiteCRM Store. We are looking into this issue and will email the customer from our store email. You can go ahead and close out this support case.
View Comment
-
Support November 21st, 2023 @ 9:39 pm
Hi Cesar,
Jessica here from The SuiteCRM Store. We'll handle your refund and reach out to you via email. Be in touch soon.
View Comment
-
Support July 10th, 2023 @ 2:59 am
Hello, Jessica from the SuiteCRM Store here. I saw you already cancelled your trial from your store account, so you are all set now. Thank you for giving it a try.
View Comment
-
Support February 13th, 2023 @ 8:01 pm
Hello, Jessica here from The SuiteCRM Store. I refunded you for your product purchase. Please note that you can use our store chat or general store email for all billing and account-related questions vs. posting a support case. Thank you!
View Comment
-
Support January 16th, 2023 @ 4:29 pm
Hi Rocky, Jessica here from The SuiteCRM Store. All cancellation requests are handled via our store (email store@suitecrmstore.com), but I saw your comment here so I'll go ahead and process your cancel/refund since you are within our 30-day refund policy for annual subscription renewals. Thank you!
View Comment
-
Support December 13th, 2022 @ 5:46 pm
Hi FibreCRM Team,
Jessica here from The SuiteCRM Store. All refund requests are handled through our store (not the individual sellers on our marketplace), so I can help you with this situation. I'll follow-up via email today. Thank you.
View Comment
-
Support October 24th, 2022 @ 9:40 pm
Hi David, Jessica here from the SuiteCRM Store. I'll reach out to you in an email to help cancel/refund this product. Be in touch soon!
View Comment
-
Support June 8th, 2022 @ 3:33 pm
Hi there,
Jessica from The SuiteCRM Store here. I refunded your order, thanks for giving it a try. Please be sure to email our store or use the website chat to request refunds vs. creating support cases. Thank you!
View Comment
-
Support June 7th, 2022 @ 12:41 am
Hi Edwin,
Jessica from the SuiteCRM Store here. I went ahead and refunded you, but kindly email our store or use our website chat to request refunds vs. creating a support case. Thank you!
View Comment
-
Support June 1st, 2022 @ 10:06 pm
Hola,
Esta es Jessica de The SuiteCRM Store. Hemos recibido su solicitud de reembolso. Por favor, asegúrese de enviar un correo electrónico a nuestro correo electrónico de la tienda general para futuras solicitudes como esta. ¡Gracias!
View Comment
-
Support February 9th, 2022 @ 10:37 pm
Hi Julia,
Jessica here from The SuiteCRM Store. I went ahead and cancelled/refunded your order. Please be sure to email our team for any future requests related to your account or orders: store@suitecrmstore.com. Thank you!
View Comment
-
Support November 15th, 2021 @ 4:48 pm
Hello, Jessica from The SuiteCRM Store here. We see your refund request for this product and we will follow up with you. Thank you.
View Comment
Jessica has not rated any add-ons.
Jessica has not verified any add-ons.
Jessica has not created any Wanted Add-ons.